Tender

Independent debt advice service

PHOENIX COMMUNITY HOUSING

This public procurement record has 1 release in its history.

Tender

27 Jan 2021 at 17:45

Tender Notice
Summary of the contracting process

The Phoenix Community Housing is seeking proposals for an Independent Debt Advice Service, which will support residents in London over a two-year contract. The procurement is currently in the active tender stage, with the deadline for submissions set for 19 February 2021. The contract is valued between £25,000 and £35,000 and is classified under guidance services. The contract is scheduled to commence on 1 April 2021 and conclude on 31 March 2023, operating under an open procurement method.

This tender presents significant opportunities for small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) with expertise in financial guidance and debt resolution. Businesses that can deliver face-to-face, digital, and telephone support to residents, including assessments and case management, will be particularly well-suited to compete. The ability to provide comprehensive advice on budgeting, benefits claims, and legal matters related to housing will be advantageous for bidders aiming to support the local community effectively.

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Notice Information

Notice Title

Independent debt advice service

Notice Description

A two year contract for the provision of an independent debt advice service for Phoenix residents. A responsive appointment service is anticipated and will be expected to assist residents with resolution of debt matters in connection with (but not limited to): priority debts including council tax, non-priority debts, benefit challenges, benefit claims, possession claims and family/ housing/ legal matters. Scope of service to include: - Face to face, digital and telephone services delivered directly to residents - Carry out initial assessments - Build relationships - Case management - Provide advice and guidance on all debts - Give advice on budgeting - Advice on claiming correct benefits / entitlements - Family/housing/legal - Appeals - Resident workshops/training

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-c6d9f2f5-d5ee-4815-bd47-338f4a174100
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/21ffb6d6-cba6-4815-bec4-506bf146668f
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure (below threshold)
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85312310 - Guidance services

Notice Value(s)

Tender Value
£35,000 Under £100K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
27 Jan 20215 years ago
Submission Deadline
19 Feb 2021Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
31 Mar 2021 - 31 Mar 2023 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
PHOENIX COMMUNITY HOUSING
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SE6 2RP
Post Town
South East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI44 Lewisham and Southwark
Delivery Location
TLI London
Local Authority
Lewisham
Electoral Ward
Catford South
Westminster Constituency
Lewisham East

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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