Award

National video consultation patient helpdesk research, scoping and requirements development

NHS ENGLAND

This public procurement record has 2 releases in its history.

Award

26 Sep 2022 at 13:20

Award Notice
Award

03 Dec 2021 at 15:25

Award Notice
Summary of the contracting process

The National Improvement Directorate, in conjunction with NHS England, recently completed the procurement process for the project titled "National video consultation patient helpdesk research, scoping and requirements development" within the services category. The contract, valued at £122,000, was awarded to *DUPLICATE* PRICEWATERHOUSECOOPERS LLP. The procurement method used was an open procedure below the threshold. The contract period began on December 1, 2021, and ended on March 31, 2022.

This tender by NHS England presents an opportunity for businesses seeking contracts in the healthcare services industry. Companies with expertise in helpdesk and support services, particularly related to video consultations in secondary care settings, would find this tender suitable for bidding. Understanding the project's focus on improving patient care through video consultations is key for businesses looking to compete successfully in this procurement process.

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Notice Information

Notice Title

National video consultation patient helpdesk research, scoping and requirements development

Notice Description

The National Improvement Directorate has been working in conjunction with NHS England and NHS Improvement regional teams and NHSx supporting the adoption and sustained use of video consultations in secondary care settings to improve the quality of patient care. This project was expected to be delivered at scale over four years as part of the National Outpatient Transformation Programme (NOTP).

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-c7450cd9-b815-44ac-b117-5b6c708f6a42
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/c97eef83-6057-49b6-9538-1a37f0f81e37
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure (below threshold)
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72253000 - Helpdesk and support services

Notice Value(s)

Tender Value
£122,000 £100K-£500K
Lots Value
Not specified
Awards Value
£122,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
26 Sep 20223 years ago
Submission Deadline
22 Nov 2021Expired
Future Notice Date
Not specified
Award Date
3 Dec 20214 years ago
Contract Period
1 Dec 2021 - 31 Mar 2022 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS ENGLAND
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LEEDS
Postcode
LS2 7UE
Post Town
Leeds
Country
England
Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE4 West Yorkshire
Small Region (ITL 3)
TLE42 Leeds
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)
Local Authority
Leeds
Electoral Ward
Little London & Woodhouse
Westminster Constituency
Leeds Central and Headingley

Supplier Information

Number of Suppliers
2
Supplier Names

*DUPLICATE* PRICEWATERHOUSECOOPERS

PRICEWATERHOUSECOOPERS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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