Award

Insurance Claims Handling Solution

ESSEX COUNTY COUNCIL

This public procurement record has 1 release in its history.

Award

15 Apr 2025 at 10:15

Summary of the contracting process

Essex County Council has completed the award stage of their tendering process for an Insurance Claims Handling Solution. The contract, titled "Insurance Claims Handling Solution," falls under the Software Support Services industry category (CPV 72261000). It will be implemented in Chelmsford, Essex. The procurement was carried out through a selective method, specifically a call-off from a framework agreement. The tendering process concluded on 23 December 2024, and the contract is set to commence on 29 May 2025, running until 28 May 2028. The initial contract value is £44,550, with a total potential value of £59,400, inclusive of extensions.

This tender offers a lucrative opportunity for businesses specialising in software support services, particularly those experienced in claims management systems. Small and medium-sized enterprises (SMEs), like JC Applications Development Ltd, who was awarded this contract, are well-suited to compete due to the project's manageable scale and the specific requirements for software solutions to support in-house claims handling. Businesses capable of providing robust claims record management, financial details recording, and online claims submission portals would find significant growth potential in securing similar contracts with public sector organisations.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

Insurance Claims Handling Solution

Notice Description

Claims Management Software - JCAD LACHS V6 is used to support ECC's in house claims handling, providing claims record management, claims reports, ability to record financial details, and an online claims form that is accessible from the ECC Highways website. Claims can be submitted online, and are then reviewed and either promoted to the system, or rejected. Contract value PS44,550 initial term (PS59,400 including extension)

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-c74ead78-9122-45bc-9ac3-5a0ff54928e8
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/f20c2e8a-7309-4160-b36b-e750d7570c7c
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72261000 - Software support services

Notice Value(s)

Tender Value
£59,400 Under £100K
Lots Value
Not specified
Awards Value
£44,550 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
15 Apr 202510 months ago
Submission Deadline
23 Dec 2024Expired
Future Notice Date
Not specified
Award Date
13 Apr 202510 months ago
Contract Period
28 May 2025 - 28 May 2028 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
ESSEX COUNTY COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
CHELMSFORD
Postcode
CM1 1QH
Post Town
Chelmsford
Country
England

Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH3 Essex
Small Region (ITL 3)
TLH36 Heart of Essex
Delivery Location
Not specified

Local Authority
Chelmsford
Electoral Ward
Moulsham and Central
Westminster Constituency
Chelmsford

Supplier Information

Number of Suppliers
1
Supplier Name

JC APPLICATIONS DEVELOPMENT

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-c74ead78-9122-45bc-9ac3-5a0ff54928e8-2025-04-15T11:15:15+01:00",
    "date": "2025-04-15T11:15:15+01:00",
    "ocid": "ocds-b5fd17-c74ead78-9122-45bc-9ac3-5a0ff54928e8",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "CO0528",
        "title": "Insurance Claims Handling Solution",
        "description": "Claims Management Software - JCAD LACHS V6 is used to support ECC's in house claims handling, providing claims record management, claims reports, ability to record financial details, and an online claims form that is accessible from the ECC Highways website. Claims can be submitted online, and are then reviewed and either promoted to the system, or rejected. Contract value PS44,550 initial term (PS59,400 including extension)",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "72261000",
            "description": "Software support services"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "postalCode": "CM1 1QH"
                    }
                ]
            }
        ],
        "minValue": {
            "amount": 44550,
            "currency": "GBP"
        },
        "value": {
            "amount": 59400,
            "currency": "GBP"
        },
        "procurementMethod": "selective",
        "procurementMethodDetails": "Call-off from a framework agreement",
        "tenderPeriod": {
            "endDate": "2024-12-23T12:00:00Z"
        },
        "contractPeriod": {
            "startDate": "2025-05-29T00:00:00+01:00",
            "endDate": "2028-05-28T23:59:59+01:00"
        },
        "suitability": {
            "sme": true,
            "vcse": false
        },
        "mainProcurementCategory": "services"
    },
    "parties": [
        {
            "id": "GB-LAE-ESS",
            "name": "Essex County Council",
            "identifier": {
                "legalName": "Essex County Council",
                "scheme": "GB-LAE",
                "id": "ESS"
            },
            "address": {
                "streetAddress": "COUNTY HALL",
                "locality": "CHELMSFORD",
                "postalCode": "CM1 1QH",
                "countryName": "England"
            },
            "contactPoint": {
                "name": "Sam Ellis",
                "email": "sam.ellis@essex.gov.uk"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-COH-09439830",
            "name": "JC Applications Development Ltd",
            "identifier": {
                "legalName": "JC Applications Development Ltd",
                "scheme": "GB-COH",
                "id": "09439830"
            },
            "address": {
                "streetAddress": "Manor Barn, Hawkley Road, Liss Hampshire GU33 6JS"
            },
            "details": {
                "scale": "sme",
                "vcse": false
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-LAE-ESS",
        "name": "Essex County Council"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-c74ead78-9122-45bc-9ac3-5a0ff54928e8-1",
            "status": "active",
            "date": "2025-04-14T00:00:00+01:00",
            "datePublished": "2025-04-15T11:15:14+01:00",
            "value": {
                "amount": 44550,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-COH-09439830",
                    "name": "JC Applications Development Ltd"
                }
            ],
            "contractPeriod": {
                "startDate": "2025-05-29T00:00:00+01:00",
                "endDate": "2028-05-28T23:59:59+01:00"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/f20c2e8a-7309-4160-b36b-e750d7570c7c",
                    "datePublished": "2025-04-15T11:15:14+01:00",
                    "format": "text/html",
                    "language": "en"
                }
            ]
        }
    ]
}