Award

TELEPHONE SURVEY OF GATESHEAD COUNCIL HOUSING TENANTS

GATESHEAD COUNCIL

This public procurement record has 3 releases in its history.

Award

12 Oct 2023 at 15:43

TenderAmendment

13 Sep 2023 at 08:34

Tender

07 Sep 2023 at 12:49

Summary of the contracting process

The Gateshead Council has awarded a contract for a Telephone Survey of Gateshead Council Housing Tenants to Kwest Research Limited. The contract is valued at £28,674.38 and runs from 3rd October 2023 to 30th April 2024. The procurement process was completed under an open procedure below the threshold. The survey will cover customer satisfaction and is part of the services category.

This tender by Gateshead Council for a Telephone Survey of Housing Tenants provides business growth opportunities for market research companies. Being an open procedure, small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) can participate. Companies well-experienced in customer satisfaction surveys in the North East, United Kingdom, would be well-suited to compete in this procurement stage.

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Notice Title

TELEPHONE SURVEY OF GATESHEAD COUNCIL HOUSING TENANTS

Notice Description

This procurement is to appoint a fully qualified, experienced, and competent Market Research company to carry out a Tenant Satisfaction Survey of Gateshead Council Housing Tenants for the financial years 2023/2024 and 2024/2025 on behalf of Gateshead Council.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-c80c2249-dc94-48b5-aba5-0593763846f4
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/3f4f413b-e140-4335-929b-ea06d92da4d5
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure (below threshold)
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79342311 - Customer satisfaction survey

Notice Value(s)

Tender Value
£32,000 Under £100K
Lots Value
Not specified
Awards Value
£28,674 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
12 Oct 20232 years ago
Submission Deadline
20 Sep 2023Expired
Future Notice Date
Not specified
Award Date
2 Oct 20232 years ago
Contract Period
2 Oct 2023 - 30 Apr 2024 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
GATESHEAD COUNCIL
Contact Name
Jason Bell
Contact Email
jasonbell@gateshead.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
GATESHEAD
Postcode
NE8 1HH
Post Town
Newcastle upon Tyne
Country
England

Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC43 Tyneside
Delivery Location
TLC North East (England)

Local Authority
Gateshead
Electoral Ward
Bridges
Westminster Constituency
Gateshead Central and Whickham

Supplier Information

Number of Suppliers
1
Supplier Name

KWEST RESEARCH

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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