Tender

RES - Resident Satisfaction Survey Programme

BRISTOL CITY COUNCIL

This public procurement record has 1 release in its history.

Tender

15 Dec 2020 at 18:02

Tender Notice
Summary of the contracting process

Bristol City Council is currently seeking suppliers through an open tender for the "Resident Satisfaction Survey Programme." This procurement process is classified under the survey services industry and is situated in England. The tender was published on 15 December 2020, and submissions are due by 18 January 2021, marking a key deadline for interested parties. The contract is set to commence on 1 February 2021 and will run until 31 January 2025, with a total budget of £250,000 allocated for the programme.

This tender represents a significant opportunity for businesses specialising in survey and market research services to engage with a local authority committed to understanding and enhancing resident engagement. Companies that provide customer satisfaction and survey services, particularly SMEs, will find this project well-suited for their capabilities. The programme aims to incorporate residents' insights into housing-related policies and services, creating a platform for businesses to demonstrate their expertise while contributing to improved community outcomes.

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Notice Information

Notice Title

RES - Resident Satisfaction Survey Programme

Notice Description

The council is wising to procure a continuous programme of resident experience surveys in order to understand and track what matters most to our residents and employees and ensure our services and business priorities that are aligned with residents' priorities As a social landlord Bristol City Council (BCC) is subject to the requirements of the Regulatory Standards for Social Housing Landlords. This requires us to ensure that our residents (tenants and leaseholders) are given a wide range of opportunities to influence and be involved in: * the formulation of housing-related policies and strategic priorities, * the making of decisions about how housing-related services are delivered, including the setting of service standards and * the scrutiny of our performance (including making recommendations about how performance might be improved).

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-c934026a-8440-49c7-a754-2fe0d1374f61
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/a8008ff3-ddeb-430b-93f8-099e890b780b
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79311000 - Survey services

79342310 - Customer survey services

79342311 - Customer satisfaction survey

Notice Value(s)

Tender Value
£250,000 £100K-£500K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
15 Dec 20205 years ago
Submission Deadline
18 Jan 2021Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 Feb 2021 - 31 Jan 2025 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
BRISTOL CITY COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BRISTOL
Postcode
BS3 9FS
Post Town
Bristol
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK5 West of England
Small Region (ITL 3)
TLK51 Bristol, City of
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)
Local Authority
Bristol, City of
Electoral Ward
Bedminster
Westminster Constituency
Bristol South

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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