Award

Hosted Skype for Business Unified Communications,Contact Centre and SIP Trunks (RM1045 Network Services-Lot10)

FOLKESTONE AND HYTHE DISTRICT COUNCIL

This public procurement record has 1 release in its history.

Award

19 Sep 2018 at 14:07

Award Notice
Summary of the contracting process

The Folkestone and Hythe District Council is conducting a procurement process for a project titled "Hosted Skype for Business Unified Communications, Contact Centre and SIP Trunks (RM1045 Network Services-Lot10)." This initiative, which falls under the services category and is valued at £750,000, aims to enhance communications through a cloud-based telecommunications infrastructure. The procurement method employed is selective, following a restricted procedure, with the tender period having concluded on 28 August 2018. The contract period is set to commence on 5 November 2018 and will end on 4 November 2023, and the associated delivery will take place in the South East region of the United Kingdom. The project is part of the council's Digital Transformation strategy to support flexible working and reduce travel costs.

This tender presents significant growth opportunities for businesses specialising in telecommunications, cloud services, and unified communications solutions. Companies with expertise in delivering innovative contact centre solutions that can enhance collaboration and support mobile work environments will be particularly competitive. SMEs and voluntary, community, and social enterprises (VCSEs) are encouraged to participate, as the procurement specification indicates inclusivity, favouring diverse and responsive solutions that align with future needs. Businesses ready to innovate in the telecommunications sector will find this an attractive tender to engage with.

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Notice Information

Notice Title

Hosted Skype for Business Unified Communications,Contact Centre and SIP Trunks (RM1045 Network Services-Lot10)

Notice Description

Folkestone and Hythe District Council is currently going through a process of Digital Transformation to facilitate a flexible working culture. A strategy for cloud based telecommunications infrastructure has now been approved, using Skype for Business (SfB) and the next steps are to design and procure a suitable omni channel contact centre. The expectation is that the hosted solution will: Provide an affordable replacement for the ageing and end-of-life Alcatel system; Support mobile and flexible working by bringing together telephony, video conferencing and instant messaging; Provide functionality that moves with the user - accessible via a laptop, desktop, tablet or smart phone; Reduce the need for travel through the introduction of video conferencing and collaboration, resulting in reduced travel costs; Meet the future needs of FHDC by being agile, flexible and scalable, to meet changing business needs over the coming years; Allow federation and collaboration with other district and county councils, partner agencies and suppliers. Procurement via CCS Framework RM1045 Network Services (Lot 10 Integrated communications)

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-c95f15a1-7c18-4bd7-af47-1dfe4f964e39
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/e15b7094-47e0-48fd-97e5-1a63c6bde89a
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Restricted procedure
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£750,000 £500K-£1M
Lots Value
Not specified
Awards Value
£703,312 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
19 Sep 20187 years ago
Submission Deadline
28 Aug 2018Expired
Future Notice Date
Not specified
Award Date
18 Sep 20187 years ago
Contract Period
5 Nov 2018 - 4 Nov 2023 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
FOLKESTONE AND HYTHE DISTRICT COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
FOLKESTONE
Postcode
CT20 2QY
Post Town
Canterbury
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ4 Kent
Small Region (ITL 3)
TLJ44 East Kent
Delivery Location
TLJ South East (England)
Local Authority
Folkestone and Hythe
Electoral Ward
Folkestone Central
Westminster Constituency
Folkestone and Hythe

Supplier Information

Number of Suppliers
1
Supplier Name

GAMMA TELECOM

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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