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WSFT - IT - Phoenix Volume Services Agreement (VSA)

West Suffolk NHS Foundation Trust

This public procurement record has 1 release in its history.

Award

04 Sep 2026 at 11:25

Award Notice
Summary of the contracting process

West Suffolk NHS Foundation Trust procured professional and specialist IT services through the Phoenix Volume Services Agreement. The requirement covers technology consultancy, implementation support, project delivery and other specialist digital services, accessed through a pre-agreed points-based mechanism. These services support the Trust’s operational and transformation priorities, including systems and technical consultancy. The work is for the Trust based in Bury St Edmunds, Suffolk, with delivery associated with the East of England. This is a services requirement rather than the supply of goods or construction works. It is relevant to IT consultancies, digital transformation providers, systems specialists and implementation partners able to provide flexible support across a range of technology projects and advisory needs for an NHS organisation.

The procurement is complete and was awarded to Phoenix Software Limited on 8 June 2026. The awarded value is £25,000. The contract runs from 1 June 2026 to 31 May 2027. The requirement was procured selectively as a call-off from a framework agreement, rather than as an open tender. The tender submission deadline was 1 April 2026 at 12:00. The agreement enables the Trust to call off services using a pre-agreed points-based mechanism, covering consultancy, implementation, project delivery and specialist digital support. West Suffolk NHS Foundation Trust is the buyer and Phoenix Software Limited is the selected supplier. The award is recorded as active, and the procurement has no stated lot division.

This award provides a clear indication of West Suffolk NHS Foundation Trust’s demand for flexible external IT expertise supporting both day-to-day operations and transformation work. A credible competitor for a future requirement would need to combine systems and technical consultancy with practical implementation support and project delivery, rather than offering a narrow software or advisory service alone. The points-based call-off model favours suppliers able to provide services flexibly across different assignments and levels of specialist input. The selected supplier is a large organisation, and the procurement was marked as unsuitable for SMEs and voluntary, community or social enterprises, indicating that future competitors should be able to demonstrate substantial organisational capacity, a broad digital services capability and the ability to support an NHS trust consistently.

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Notice Information

Notice Title

WSFT - IT - Phoenix Volume Services Agreement (VSA)

Notice Description

Provision of a Volume Services Agreement (VSA) enabling the Trust to call off professional and specialist IT services through a pre-agreed points-based mechanism. The agreement provides flexible access to technology consultancy, implementation support, project delivery and other specialist digital services to support the Trust's operational and transformation priorities.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-c95f3899-3064-4ca0-b591-6f93099347c6
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/3f1440d0-0ee8-43c1-996e-b2cc55eead47
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72220000 - Systems and technical consultancy services

Notice Value(s)

Tender Value
£25,000 Under £100K
Lots Value
Not specified
Awards Value
£25,000 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
4 Sep 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
8 Jun 20263 months ago
Contract Period
1 Jun 2026 - 31 May 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
West Suffolk NHS Foundation Trust
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BURY ST EDMUNDS
Postcode
IP33 2QZ
Postcode Area
Ipswich
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH6 Suffolk
Small Region (ITL 3)
TLH64 West Suffolk
Delivery Location
Not specified
Local Authority
West Suffolk
Electoral Ward
Southgate
Westminster Constituency
Bury St Edmunds and Stowmarket

Supplier Information

Number of Suppliers
1
Supplier Name

Phoenix Software

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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