Award

36187 CONTACT CENTRE

LEICESTER CITY COUNCIL

This public procurement record has 3 releases in its history.

Award

17 Sep 2025 at 12:47

Award

21 Jul 2025 at 11:36

Award

21 Jul 2025 at 10:48

Summary of the contracting process

Leicester City Council recently completed a procurement process for the "36187 CONTACT CENTRE" contract, which focuses on taxi and passenger transport services across various regions of the United Kingdom, including the North East, North West, and London. This tender, classified under the CPV codes 60120000 and 60170000, was awarded on 21st July 2025 following a Mini Competition within the Council's Dynamic Purchasing System (DPS) PAN3059. The contract, valued at £5,811 GBP, will run from 29th July 2025 to 31st July 2028. Although this contract award marks the completion stage, the procurement was initiated via a tender process, and the main procurement category was services.

This tender represents a significant opportunity for businesses in the transport services industry, particularly those that can offer competitive taxi and vehicle hire services. Small and medium enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) are well-suited to engage with such tenders, considering their suitability in the procurement process. The location spread across major regions in England provides a wide range of logistical opportunities, encouraging firms with operations throughout the country to participate and expand their service offerings by supporting public sector transportation needs.

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Notice Title

36187 CONTACT CENTRE

Notice Description

This contract is for the provision of XX transport services. It has been awarded following a Mini Competition under Council's Dynamic Purchasing System (DPS) PAN3059 - Passenger Transport Services.\r \r To find out more about this DPS and how to provide taxi services to the Council, please see Taxi firms tendering for contracts (leicester.gov.uk)\r Additional information: At the point of award, we arent seeking tenders.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-c97a4836-8f59-4c7a-8297-26a898f79e87
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/99448d1b-2ac5-4f12-b158-d8773dff6069
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Dynamic
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Other -
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

60 - Transport services (excl. Waste transport)


CPV Codes

60120000 - Taxi services

60170000 - Hire of passenger transport vehicles with driver

Notice Value(s)

Tender Value
£5,811 Under £100K
Lots Value
Not specified
Awards Value
£5,825 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
17 Sep 20255 months ago
Submission Deadline
21 Jul 2025Expired
Future Notice Date
Not specified
Award Date
20 Jul 20257 months ago
Contract Period
28 Jul 2025 - 31 Jul 2028 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
LEICESTER CITY COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LEICESTER
Postcode
LE5 0LH
Post Town
Leicester
Country
England

Major Region (ITL 1)
TLF East Midlands (England)
Basic Region (ITL 2)
TLF2 Leicestershire, Rutland and Northamptonshire
Small Region (ITL 3)
TLF21 Leicester
Delivery Location
TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLI London, TLJ South East (England), TLK South West (England)

Local Authority
Leicester
Electoral Ward
North Evington
Westminster Constituency
Leicester East

Supplier Information

Number of Suppliers
1
Supplier Name

AZOOM

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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