Award

Service Desk Tool Renewal GLD

CPS

This public procurement record has 1 release in its history.

Award

12 Oct 2017 at 09:59

Summary of the contracting process

The procurement process titled "Service Desk Tool Renewal GLD" was initiated by the Crown Prosecution Service (CPS) to renew its IT service desk facilities under the G-Cloud 5 Framework agreement, specifically Lot 4 for Specialist Cloud Services. The tender involved the provision of helpdesk and support services, with a contract value of £132,700. The procurement process followed a selective method and was completed with the award date of 30th July 2015, and the contract was in effect until 29th July 2017. The services were specifically located in London, with the buyer's address at One Kemble St, WC2B 4TS.

This tender presents substantial opportunities for businesses in the IT service management sector, especially for small and medium-sized enterprises (SMEs) that specialise in cloud support services. Companies that are proficient in service management, software support, and helpdesk functions would be well-suited to compete in similar future procurements, taking advantage of the growing demand for cloud-based services in public procurement.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

Service Desk Tool Renewal GLD

Notice Description

GLD needed to renew IT service desk facilities under the G-Cloud 5 Framework agreement RM 1557v lot no 4. Lot title: Specialist Cloud Services Short description The provision of Cloud support services including but not limited to: Specialist cloud services: - Service Management - Software Support - Helpdesk

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-c9eec648-695a-45cb-9a70-8c000df39b60
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/b2cecdca-1154-448f-bdc0-7f659ff3450e
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Restricted procedure
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72253000 - Helpdesk and support services

Notice Value(s)

Tender Value
£132,700 £100K-£500K
Lots Value
Not specified
Awards Value
£132,700 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
12 Oct 20178 years ago
Submission Deadline
23 Jul 2015Expired
Future Notice Date
Not specified
Award Date
29 Jul 201510 years ago
Contract Period
29 Jul 2015 - 29 Jul 2017 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
CPS
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
WC2B 4TS
Post Town
Central London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
TLI London

Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

SOFTCAT

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-c9eec648-695a-45cb-9a70-8c000df39b60-2017-10-12T10:59:23+01:00",
    "date": "2017-10-12T10:59:23+01:00",
    "ocid": "ocds-b5fd17-c9eec648-695a-45cb-9a70-8c000df39b60",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "tender_151527/621122",
        "title": "Service Desk Tool Renewal GLD",
        "description": "GLD needed to renew IT service desk facilities under the G-Cloud 5 Framework agreement RM 1557v lot no 4. Lot title: Specialist Cloud Services Short description The provision of Cloud support services including but not limited to: Specialist cloud services: - Service Management - Software Support - Helpdesk",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "72253000",
            "description": "Helpdesk and support services"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "postalCode": "WC2B 4TS"
                    },
                    {
                        "region": "London",
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "value": {
            "amount": 132700,
            "currency": "GBP"
        },
        "procurementMethod": "selective",
        "procurementMethodDetails": "Restricted procedure",
        "tenderPeriod": {
            "endDate": "2015-07-23T23:59:59+01:00"
        },
        "contractPeriod": {
            "startDate": "2015-07-30T00:00:00+01:00",
            "endDate": "2017-07-29T23:59:59+01:00"
        },
        "suitability": {
            "sme": true,
            "vcse": false
        },
        "mainProcurementCategory": "services"
    },
    "parties": [
        {
            "id": "GB-CFS-67033",
            "name": "CPS",
            "identifier": {
                "legalName": "CPS"
            },
            "address": {
                "streetAddress": "One Kemble St",
                "locality": "LONDON",
                "postalCode": "WC2B 4TS",
                "countryName": "England"
            },
            "contactPoint": {
                "name": "Government Legal Department",
                "email": "dpu@cps.gsi.gov.uk"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-CFS-42737",
            "name": "Softcat Ltd",
            "identifier": {
                "legalName": "Softcat Ltd"
            },
            "address": {
                "streetAddress": "Fieldhouse Lane, Marlow, Buckinghamshire, SL7 1LW"
            },
            "details": {
                "scale": "large",
                "vcse": false
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-67033",
        "name": "CPS"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-c9eec648-695a-45cb-9a70-8c000df39b60-1",
            "status": "active",
            "date": "2015-07-30T00:00:00+01:00",
            "datePublished": "2017-10-12T10:59:23+01:00",
            "value": {
                "amount": 132700,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-CFS-42737",
                    "name": "Softcat Ltd"
                }
            ],
            "contractPeriod": {
                "startDate": "2015-07-30T00:00:00+01:00",
                "endDate": "2017-07-29T23:59:59+01:00"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/b2cecdca-1154-448f-bdc0-7f659ff3450e",
                    "datePublished": "2017-10-12T10:59:23+01:00",
                    "format": "text/html",
                    "language": "en"
                }
            ]
        }
    ]
}