Award

ITSM

UK EXPORT FINANCE

This public procurement record has 1 release in its history.

Award

31 Mar 2025 at 08:59

Award Notice
Summary of the contracting process

UK Export Finance has completed the procurement of an IT software package under the title "ITSM". The procurement falls within the services category for the industry, specifically dealing with IT software solutions (classification ID: 48517000). The delivery location for the contract is SW1A 2HQ London, with the process being managed by UK Export Finance located at 1 Horse Guards Road, London. The procurement method used was selective, facilitated through a call-off from a framework agreement. Key dates include the end of the tender period on 26th March 2025 and the contract period commencing on 27th March 2025, running until 26th March 2028. The total value of the contract is £326,700 GBP. The award was made on 26th March 2025 to Halo Service Solutions, a small and medium-sized enterprise (SME) based in Falkirk.

This tender presents significant growth opportunities for businesses specialising in IT software solutions, particularly those already positioned within existing framework agreements. SMEs and VCSEs are encouraged to engage with such procurement processes given their suitability criteria. The contract's substantial duration spanning three years provides a stable avenue for business growth and sustained collaboration. Businesses with expertise in delivering IT service management solutions can benefit greatly from the structured long-term partnership and financial investment offered by UK Export Finance.

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Notice Information

Notice Title

ITSM

Notice Description

ITSM for UKEF

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-ca391155-4b1b-4fad-a4c7-8749dcca2bcf
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/b75992a1-024c-47ee-b7fc-9feb58e21416
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48517000 - IT software package

Notice Value(s)

Tender Value
£326,700 £100K-£500K
Lots Value
Not specified
Awards Value
£326,700 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
31 Mar 202510 months ago
Submission Deadline
26 Mar 2025Expired
Future Notice Date
Not specified
Award Date
26 Mar 202511 months ago
Contract Period
27 Mar 2025 - 26 Mar 2028 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
UK EXPORT FINANCE
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1A 2HQ
Post Town
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified
Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

HALO SERVICE SOLUTIONS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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