Award

Independent Childrens Complaints Investigation

COVENTRY CITY COUNCIL

This public procurement record has 1 release in its history.

Award

06 Apr 2020 at 09:02

Award Notice
Summary of the contracting process

The procurement process titled "Independent Children's Complaints Investigation" is managed by Coventry City Council, aiming to establish a 'bank' of Independent Complaints Investigating Officers and associated roles. This service falls under the social work services category (CPV 85310000) and is located in the West Midlands, UK. The procurement stage is complete, with the contract period spanning from 1st October 2019 to 30th September 2024. The value of this contract is £165,000 and was awarded following a selective procurement method through a dynamic purchasing system, with the tender period having ended on 15th July 2019.

This tender presents significant opportunities for small and medium enterprises (SMEs) specialising in social care services and complaints investigation processes. Businesses with expertise in handling complaints for children and young people, or those experienced in statutory investigations and local authority services, would be ideally suited to engage in this contract. Furthermore, this could lead to further collaborations and contracts within the public sector as the need for such services remains prevalent in local councils across the UK.

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Notice Information

Notice Title

Independent Childrens Complaints Investigation

Notice Description

In line with the 'Getting the Best from Complaints Social Care Complaints and Representations for Children, Young People and Others' guidance Coventry City Council recognises a good procedure ensures that children and young people who make representations should have their concerns swiftly resolved, and, wherever possible, by the people who provide the service locally. The purpose of this procurement is to recruit a 'bank' of Independent Complaints Investigating Officers, Independent Persons, Independent Chairs of Review Panels and Review Panellists who will undertake, in line with statutory guidance for local authority children's services representations and complaints procedures, a Stage 2 investigation or Stage 3 review panel. The procurement documents are available for unrestricted and full direct access, free of charge, at www.cswjets.co.uk

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-ca3d88c2-ab97-4235-9e8d-71e2ec8849ca
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/a33c6c61-63b5-4ae2-9fa5-0c9b0bfcfb33
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Dynamic
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a dynamic purchasing system
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85310000 - Social work services

Notice Value(s)

Tender Value
£165,000 £100K-£500K
Lots Value
Not specified
Awards Value
£4,072 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
6 Apr 20205 years ago
Submission Deadline
15 Jul 2019Expired
Future Notice Date
Not specified
Award Date
29 Sep 20196 years ago
Contract Period
30 Sep 2019 - 30 Sep 2024 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
COVENTRY CITY COUNCIL
Contact Name
Alex Marsden
Contact Email
alex.marsden@coventry.gov.uk
Contact Phone
024 7683 3757

Buyer Location

Locality
COVENTRY
Postcode
CV1 5RR
Post Town
Coventry
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG33 Coventry
Delivery Location
TLG West Midlands (England)
Local Authority
Coventry
Electoral Ward
St Michael's
Westminster Constituency
Coventry South

Supplier Information

Number of Suppliers
2
Supplier Names

DEBRA JOHNSON

SUZANNE GIBBON

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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