Award

The Provision of The UKHSA Case & Incident Management System (CIMS) - delivery

UK HEALTH SECURITY AGENCY

This public procurement record has 1 release in its history.

Award

18 Feb 2026 at 15:52

Award Notice
Summary of the contracting process

The UK Health Security Agency has recently completed the award stage of a procurement process for the development and delivery of the Case & Incident Management System (CIMS) in England. The procurement, classified under the industry category of professional services, operates within the selective method, utilising a call-off framework agreement. The tender period concluded on 5th January 2026, with the contract period starting on 26th January 2026 and set to end by 31st March 2026. The primary location for the project is London, United Kingdom, with the postal code E14 4PU.

This contract provides substantial opportunities for businesses specialising in software development and public health management systems. The initiative targets companies with a capacity to iterate rapidly and enhance user experience, particularly addressing organisational delivery risks and the integration with existing business processes. KAINOS SOFTWARE LIMITED, a large-scale enterprise, is the awarded supplier, but the opportunity is notably suitable for small and medium-sized enterprises (SMEs) due to the focus on professional services. This procurement opens avenues for firms capable of furnishing innovative solutions that seamlessly improve data quality and accessibility for public health teams across England.

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Notice Information

Notice Title

The Provision of The UKHSA Case & Incident Management System (CIMS) - delivery

Notice Description

The UKHSA Case & Incident Management System (CIMS) is a core strategic capability that has been developed to Minimum Viable Product status. It has been rolled out to Health Protection teams across the regions of England to enable public health operational delivery. This system now needs rapid iteration to address current organisational delivery risks for users who need to be able to use this system seamlessly with current business processes, ensuring users are confident with the system from a usability, accessibility and data quality perspective. This means removing manual and offline workarounds and decommissioning tactical solutions which are in place to support an MVP.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-cb483310-1711-4180-8a13-4d5c9cbd4547
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/0f9f510c-563e-45ea-b078-ed2744d5affc
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Not specified
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

98 - Other community, social and personal services

CPV Codes

98112000 - Services furnished by professional organisations

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£600,000 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
18 Feb 20265 days ago
Submission Deadline
5 Jan 2026Expired
Future Notice Date
Not specified
Award Date
26 Jan 20264 weeks ago
Contract Period
26 Jan 2026 - 31 Mar 2026 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
UK HEALTH SECURITY AGENCY
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
E14 4PU
Post Town
East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI42 Tower Hamlets
Delivery Location
Not specified
Local Authority
Tower Hamlets
Electoral Ward
Canary Wharf
Westminster Constituency
Poplar and Limehouse

Supplier Information

Number of Suppliers
1
Supplier Name

KAINOS SOFTWARE

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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