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Provision of User Research Consultancy

Crown Commercial Service

This public procurement record has 2 releases in its history.

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01 Feb 2023 at 12:17

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04 Oct 2022 at 09:35

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Summary of the contracting process

The Crown Commercial Service has awarded a contract for the provision of User Research Consultancy valued at £100,000. The procurement process involved a selective procurement method, specifically a call-off from a framework agreement. The contract period spans from 4th October 2022 to 2nd January 2023, with the tender period ending on 3rd October 2022.

This tender offers an opportunity for businesses involved in research and development consultancy services to engage with the Crown Commercial Service. The contract focuses on understanding the detailed procurement user experience to drive transformative change. Businesses well-suited for this opportunity are those with expertise in user-centred methods and the ability to contribute to a holistic research approach.

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Notice Information

Notice Title

Provision of User Research Consultancy

Notice Description

Provision to run a discovery to further understand the detailed CCS procurement user experience - including issues/challenges/ problems faced by buyers, suppliers and CCS colleagues at each part of the commercial procurement process. By engaging with a User Research Consultancy, they will be able to provide on a call off basis; transformative change by applying proven user-centred methods. Approaching user research in a more holistic "whole system" user research episode (rather than the specific project-based approach) could give us a much better understanding of where our users' problems lie. Ensuring this research is captured as a repository or library means that it can be built on over time and inform many projects and work strands.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-cb4daf0b-8bc5-4998-97d4-6d6a9b179d99
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/d397ebd5-672a-4943-a40b-80f5b1739cde
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

73 - Research and development services and related consultancy services

CPV Codes

73200000 - Research and development consultancy services

Notice Value(s)

Tender Value
£100,000 £100K-£500K
Lots Value
Not specified
Awards Value
£100,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
1 Feb 20233 years ago
Submission Deadline
3 Oct 2022Expired
Future Notice Date
Not specified
Award Date
30 Sep 20223 years ago
Contract Period
3 Oct 2022 - 2 Jan 2023 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Crown Commercial Service
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LIVERPOOL
Postcode
L3 9PP
Postcode Area
Liverpool
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD7 Merseyside
Small Region (ITL 3)
TLD72 Liverpool
Delivery Location
Not specified
Local Authority
Liverpool
Electoral Ward
City Centre North
Westminster Constituency
Liverpool Riverside

Supplier Information

Number of Suppliers
1
Supplier Name

Cyber-Duck Limited

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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