Award

Telephony Support Contract

GATESHEAD HEALTH N H S FOUNDATION TRUST

This public procurement record has 1 release in its history.

Award

27 Oct 2025 at 09:44

Award Notice
Summary of the contracting process

The procurement process involves Gateshead Health NHS Foundation Trust awarding a contract for telephony system support services. The contract, titled "Telephony Support Contract," falls under the telephone network maintenance services industry category and is part of a selective procurement method via the Network Services 3 (RM6116) framework led by Crown Commercial Services. The contract was awarded to Maintel Europe Limited and has a value of £406,904.18, excluding VAT. The procurement stage is complete, with the contract award published on 27th October 2025. The contract spans from 1st October 2025 to 30th September 2028, and the service delivery location is in Gateshead, England, with the postcode NE9 6SX.

This tender offers substantial business growth opportunities, particularly for large enterprises experienced in telephony support and maintenance services. By securing such contracts, companies can establish long-term partnerships with public health organisations, fostering a positive reputation and stability in the public sector market. The requirement for maintaining telephone networks aligns with the capabilities of businesses involved in telecommunications, support infrastructure, and network maintenance. Despite the selection process being complete, understanding these opportunities can support future bids and help companies tailor their service offerings to meet the specific needs of public sector clients like the NHS Foundation Trusts.

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Notice Information

Notice Title

Telephony Support Contract

Notice Description

Telephony System Support Contract Awarded to Maintel Europe Limited via Network Services 3 (RM6116) framework agreement led by Crown Commercial Services. Period - 1st October 2025 - 30th September 2028 Total cost - PS406,904.18 ex VAT, PS488,285.02 inc VAT

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-cd8edd9a-1855-42fb-a13b-30378912e8ec
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/88589e10-5a3a-44ef-8f37-30fa9cd80f99
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

50 - Repair and maintenance services

CPV Codes

50334110 - Telephone network maintenance services

Notice Value(s)

Tender Value
£406,904 £100K-£500K
Lots Value
Not specified
Awards Value
£406,904 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
27 Oct 20253 months ago
Submission Deadline
29 Sep 2025Expired
Future Notice Date
Not specified
Award Date
22 Oct 20254 months ago
Contract Period
30 Sep 2025 - 30 Sep 2028 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
GATESHEAD HEALTH N H S FOUNDATION TRUST
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
GATESHEAD
Postcode
NE9 6SX
Post Town
Newcastle upon Tyne
Country
England
Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC43 Tyneside
Delivery Location
Not specified
Local Authority
Gateshead
Electoral Ward
High Fell
Westminster Constituency
Gateshead Central and Whickham

Supplier Information

Number of Suppliers
1
Supplier Name

MAINTEL EUROPE

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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