Tender

FutureNHS Platform User Research for Public Beta

NHS ENGLAND

This public procurement record has 1 release in its history.

Tender

27 Jul 2022 at 16:33

Tender Notice
Summary of the contracting process

NHS England is seeking a service provider for 'FutureNHS Platform User Research for Public Beta', aimed at enhancing user experience through effective research methods. This tender, categorised under 'Computer-related professional services', is currently in the Tender stage with a procurement method described as a limited competitive quotation. Interested businesses should note that the tender period closes on 10th August 2022, with the contract scheduled to commence on 30th August 2022 and continue until 30th April 2023. The location for service delivery includes the United Kingdom and other territories, aiming to facilitate ongoing user feedback for the FutureNHS platform.

This procurement presents substantial opportunities for businesses specialising in user research and software services, particularly small and medium-sized enterprises (SMEs) and voluntary community sector enterprises (VCSEs). Companies equipped with expertise in user experience design and research methodologies will be especially well-suited to submit competitive bids, as the NHS aims to enhance its collaboration platform through systematic user feedback and iterative improvements. This engagement is critical for suppliers looking to expand their footprint in public sector projects, especially within digital health services.

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Notice Information

Notice Title

FutureNHS Platform User Research for Public Beta

Notice Description

Having user research expertise is absolutely essential to FutureNHS, because it will allow us to create an accessible and user-friendly service which will confidently pass the Beta service assessment and enter public beta phase. We'll then be able to speed up the migration process and provide the best support to our users based on research findings (both quantitative and qualitative). We'll also be able to keep collecting feedback from our users to provide enhancements that make collaboration as easy as possible so that duplication is avoided and best practice is shared across teams, professions, regions, and organisations. The most efficient option would be to outsource the User research resource, so that we can confidently achieve all the goals mentioned below: - migration from kahootz to the new version of the FutureNHS platform, - prepare and pass successfully the beta service assessment in order to adhere to the NHS service manual standards. - ongoing developments & improvements to the FutureNHS collaboration platform. Please apply here https://health-family.force.com/s/Welcome

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-cda62542-e4eb-4738-a9a1-0bc04850e00d
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/0afe9058-4cbf-4dc5-be19-7bee89849efc
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Competitive quotation (below threshold)
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72590000 - Computer-related professional services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
27 Jul 20223 years ago
Submission Deadline
10 Aug 2022Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
29 Aug 2022 - 30 Apr 2023 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS ENGLAND
Contact Name
Meena Valambhia
Contact Email
meena.valambhia@nhs.net
Contact Phone
Not specified

Buyer Location

Locality
LEEDS
Postcode
LS2 7UE
Post Town
Leeds
Country
England
Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE4 West Yorkshire
Small Region (ITL 3)
TLE42 Leeds
Delivery Location
Not specified
Local Authority
Leeds
Electoral Ward
Little London & Woodhouse
Westminster Constituency
Leeds Central and Headingley

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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