Award

Software Support of Liberty Converse Contact Portal and Switchboard System- HUTH

HULL UNIVERSITY TEACHING HOSPITALS NHS TRUST

This public procurement record has 3 releases in its history.

AwardUpdate

20 Mar 2025 at 15:11

Award Notice
AwardUpdate

20 Mar 2025 at 15:02

Award Notice
Award

20 Mar 2025 at 12:29

Award Notice
Summary of the contracting process

Hull University Teaching Hospitals NHS Trust has awarded a contract to Netcall Technology Limited for the software support of Liberty Converse Portal and Trust Switchboard licenses. This procurement, under the NHS Framework Agreement for Patient and Healthcare Communications and Related IT Service, involves an initial three-year term with an option to extend until April 2030. The process follows a selective procurement method via a call-off from a framework agreement, targeting businesses in the software package and information systems category. The contract will be delivered in Yorkshire and the Humber, with services commencing on 20th March 2025.

This contract presents significant opportunities for businesses specialising in software support and healthcare communications technology. Small and medium-sized enterprises (SMEs) are particularly well-suited for this tender, highlighting their proficiency in delivering tailored IT services that enhance hospital operations. Competing for such contracts not only fosters business growth but also strengthens partnerships within the healthcare sector, enabling technological advancements and improved patient care solutions. Netcall Technology Limited's success in securing the contract exemplifies the potential for SMEs to significantly contribute to large-scale healthcare projects.

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Notice Information

Notice Title

Software Support of Liberty Converse Contact Portal and Switchboard System- HUTH

Notice Description

This is a Publication Notice to Award a Contract to Netcall Technologies Ltd for the Software Support of Liberty Converse Portal and Trust Switchboard Licenses for Hull University Teaching Hospital NHS Trust via the NHS Commercial Solutions - ITT: 4909_3327: NHS Framework Agreement Patient and Healthcare Communications and Related IT Service - 3 Year term with the option to extend until 01/04/2030

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-ceb20810-7c08-49d4-b8be-932c291cb88c
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/11e8d90c-8145-47b7-aa77-b71a5439e161
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£366,478 £100K-£500K
Lots Value
Not specified
Awards Value
£366,478 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
20 Mar 202511 months ago
Submission Deadline
2 Feb 2025Expired
Future Notice Date
Not specified
Award Date
19 Mar 202511 months ago
Contract Period
20 Mar 2025 - 1 Apr 2030 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
HULL UNIVERSITY TEACHING HOSPITALS NHS TRUST
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
HULL
Postcode
HU3 2JZ
Post Town
Hull
Country
England
Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE1 East Yorkshire and Northern Lincolnshire
Small Region (ITL 3)
TLE11 Kingston upon Hull, City of
Delivery Location
TLE Yorkshire and The Humber
Local Authority
Kingston upon Hull, City of
Electoral Ward
Central
Westminster Constituency
Kingston upon Hull North and Cottingham

Supplier Information

Number of Suppliers
1
Supplier Name

NETCALL TECHNOLOGY

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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