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Project Management Software for Brand and Creative

H M Revenue & Customs

This public procurement record has 1 release in its history.

Award

22 Jul 2026 at 12:58

Award Notice
Summary of the contracting process

HM Revenue & Customs (HMRC) procured a cloud-based work management platform for its Brand and Creative Services function. The requirement covered Monday.com Work Management, including 25 named-user licences, implementation and onboarding, configuration and workflow setup, administrator and end-user training, knowledge transfer, account management, and 24/7/365 technical support. The platform is intended to provide one system for commissioning, workflow management, task tracking, approvals, resource planning and management reporting, replacing manual and fragmented processes and improving governance, visibility and collaboration. This is a services requirement within the software and information systems category. Delivery is for HMRC in the United Kingdom, with the buyer based in London. The contract was awarded to Softcat plc.

The procurement is complete and the contract was awarded to Softcat plc on 21 July 2026. It was run as a selective call-off from the G-Cloud 14 Framework Agreement, RM1557.14, Lot 2: Cloud Software. The tender submission deadline was 23 May 2026 at 4pm. The awarded contract value is £35,923.50. The stated estimated procurement range was £35,900 to £40,000. The contract runs from 27 July 2026 to 26 July 2028. HMRC identified the opportunity as suitable for small and medium-sized enterprises and voluntary, community and social enterprise organisations. The award was active, with Softcat plc named as the sole supplier. The requirement was evaluated through the framework call-off route rather than a standalone open tender.

For suppliers that did not win this award, the requirement demonstrates demand for compact, public-sector work-management deployments combining software supply with practical delivery and continuing support. A credible competitor would need to provide, or partner for, a cloud work-management platform capable of handling commissioning, workflow, task tracking, approvals, resource planning and management reporting in one environment. Relevant capability also includes configuring workflows to the buyer’s operating model, onboarding named users, training administrators and end users, transferring knowledge, managing the account and providing round-the-clock technical support. Suppliers should be comfortable serving a government department, replacing fragmented manual processes, and demonstrating governance, visibility and collaboration benefits. Experience delivering comparable framework call-offs and supporting software throughout its operational life would strengthen a future response.

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Notice Information

Notice Title

Project Management Software for Brand and Creative

Notice Description

HM Revenue & Customs (HMRC) has awarded a contract to Softcat plc for the provision of Monday.com Work Management under the G-Cloud 14 Framework (RM1557.14), Lot 2 - Cloud Software. The contract provides a cloud-based work management platform for HMRC Brand and Creative Services and includes 25 named-user licences, implementation and onboarding services, configuration and workflow setup, administrator and end-user training, knowledge transfer, account management and 24/7/365 technical support. The solution will provide a single platform for commissioning, workflow management, task tracking, approvals, resource planning and management reporting, replacing manual and fragmented processes and supporting improved governance, visibility and collaboration across the function. This contract was awarded via a call-off from the G-Cloud 14 Framework Agreement.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-cf480c7c-e73a-4d8c-be74-09b8da22e287
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/ba7c5b58-fbd6-4864-a836-519a439d7ff0
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£40,000 Under £100K
Lots Value
Not specified
Awards Value
£35,923 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
22 Jul 20262 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
21 Jul 20262 months ago
Contract Period
27 Jul 2026 - 26 Jul 2028 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
H M Revenue & Customs
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SS99 1AA
Postcode Area
Southend-on-Sea
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH3 Essex
Small Region (ITL 3)
TLH31 Southend-on-Sea
Delivery Location
Not specified
Local Authority
Southend-on-Sea
Electoral Ward
Victoria
Westminster Constituency
Southend East and Rochford

Supplier Information

Number of Suppliers
1
Supplier Name

Softcat Plc

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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