Award

I7842 Verint Call Recording Upgrade & Support

SOUTH TYNESIDE COUNCIL

This public procurement record has 1 release in its history.

Award

18 Dec 2020 at 11:23

Award Notice
Summary of the contracting process

The procurement process for the I7842 Verint Call Recording Upgrade & Support contract, carried out by South Tyneside Council, is now complete. This contract falls under the category of Computer upgrade services and was awarded for a total value of £64,474. The contracting authority is located in South Shields, England, with the contract period set to commence on 4th January 2021 and concluding on 3rd January 2022. The tender was executed as a direct procurement method through a single tender action, with the tender period having ended on 1st December 2020.

This award presents opportunities for businesses, particularly small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprise (VCSE) organisations, to engage with local government contracts. Companies specialising in IT services, specifically those who are experienced in call recording systems or computer upgrade services, would be well positioned to compete in future tenders of similar nature with South Tyneside Council or other local authorities seeking similar upgrades and support.

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Notice Information

Notice Title

I7842 Verint Call Recording Upgrade & Support

Notice Description

Award of contract

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-cf8aff4b-316d-4d7b-b699-2c17443e12fe
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/0e4900e3-763a-45ff-b9c9-2f5244c0373b
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Single tender action (below threshold)
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72540000 - Computer upgrade services

Notice Value(s)

Tender Value
£64,474 Under £100K
Lots Value
Not specified
Awards Value
£64,474 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
18 Dec 20205 years ago
Submission Deadline
1 Dec 2020Expired
Future Notice Date
Not specified
Award Date
7 Dec 20205 years ago
Contract Period
4 Jan 2021 - 3 Jan 2022 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
SOUTH TYNESIDE COUNCIL
Contact Name
Angela Carroll
Contact Email
angela.carroll@southtyneside.gov.uk
Contact Phone
01914244077

Buyer Location

Locality
SOUTH SHIELDS
Postcode
NE33 2RL
Post Town
Newcastle upon Tyne
Country
England
Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC43 Tyneside
Delivery Location
Not specified
Local Authority
South Tyneside
Electoral Ward
Beacon and Bents
Westminster Constituency
South Shields

Supplier Information

Number of Suppliers
1
Supplier Name

VERINT SYSTEMS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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