This public procurement record has 1 release in its history.

Award

22 Jul 2026 at 13:06

Summary of the contracting process

Charnwood Borough Council appointed a Technology Enabled Lives provider to support services in the Charnwood area, with the council based in Loughborough, UK. The requirement is categorised as medical equipment repair and maintenance services (CPV 50421000) and falls within the wider services category. The appointed provider will deliver Technology Enabled Lives provision for the council, covering equipment and associated support needed for technology-enabled living services. The procurement was managed through the Northern Housing Consortium, which acted as the buying organisation for the framework call-off. The stated supplier is Appello Smart Living Solutions Ltd, a small and medium-sized enterprise specialising in smart living and technology-enabled care solutions.

This procurement has been awarded and the process is complete. The contract was awarded to Appello Smart Living Solutions Ltd on 15 July 2026 for £43,050 excluding any separately stated extensions. The contract period runs from 1 November 2026 to 31 October 2030, with an option to extend for three individual one-year periods. The tender submission deadline was 15 July 2026. The award was made using a selective procedure as a call-off from the Northern Housing Consortium’s Technology Enabled Lives framework. It was a single-service award rather than a multi-lot procurement. The requirement was identified as suitable for small and medium-sized enterprises and voluntary, community and social enterprise organisations.

For suppliers that did not win, this award indicates established demand from Charnwood Borough Council for Technology Enabled Lives provision delivered through a housing-sector framework. A credible competitor would need capability in technology-enabled care or assisted living, including the supply, servicing and repair of medical or telecare equipment. Relevant operational capacity would include maintaining equipment reliably, responding to service issues, supporting residents and council teams, and managing delivery across the Charnwood area. Experience of public-sector housing, adult social care or community-based support would strengthen a future proposition. Suppliers should also be prepared to compete through an appropriate framework route and demonstrate the governance, service quality and technical support needed for a long-term council service.

How relevant is this notice?

Notice Information

Notice Title

TEL L4.1 DA Nov26 - Charnwood Borough Council - awarded

Notice Description

This contract award notice is to notify the market that Charnwood Borough Council based in Loughborough, UK have appointed Appello as their Technology Enabled Lives provider for a period of FOUR years, with an option to extend for a further THREE x ONE year individual periods. This appointment has been made under the Northern Housing Consortium's Technology Enabled Lives framework. (Contract Award Notice 2024/S 000-000849)

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-cfd9db63-18e0-49b2-8317-c436548757d3
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/982ba90d-fb84-47e5-bf35-9734211bef61
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

50 - Repair and maintenance services


CPV Codes

50421000 - Repair and maintenance services of medical equipment

Notice Value(s)

Tender Value
£43,050 Under £100K
Lots Value
Not specified
Awards Value
£43,050 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
22 Jul 20262 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
15 Jul 20262 months ago
Contract Period
1 Nov 2026 - 31 Oct 2030 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NORTHERN HOUSING CONSORTIUM LIMITED
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SUNDERLAND
Postcode
SR1 3QD
Postcode Area
Sunderland
Country
England

Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC44 Sunderland
Delivery Location
Not specified

Local Authority
Sunderland
Electoral Ward
Millfield
Westminster Constituency
Sunderland Central

Supplier Information

Number of Suppliers
1
Supplier Name

Appello Smart Living Solutions Ltd

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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