Award

Service Desk Optimisation and Transformation - Tooling Project

NHS DIGITAL

This public procurement record has 1 release in its history.

Award

27 Mar 2019 at 16:04

Summary of the contracting process

The NHS Digital conducted a procurement process titled "Service Desk Optimisation and Transformation - Tooling Project," focusing on providing business analysis to enhance High-Level IT Service Management process requirements. This tender falls within the IT services sector, classified under the CPV code 72000000. The procurement method was selective, using a call-off from a framework agreement, with the tender period concluding on 28 February 2019. The contract is set to commence on 1 April 2019 and conclude by 31 July 2019, with a total contract value of £75,000 and a minimum value of £50,000. The delivery addresses cover the British Overseas Territories, Channel Islands, Europe, Isle of Man, Rest of the World, and the United Kingdom.

This tender presents significant opportunities for growth, particularly for businesses specialising in IT consulting services, software development, and support. Small and medium-sized enterprises (SMEs) are encouraged to apply, as they can leverage their agility and tailored offerings to meet NHS Digital's requirements. Potential competitors should consider their capabilities in service management processes, as the successful delivery of the project will be crucial for improvements in public healthcare services.

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Notice Title

Service Desk Optimisation and Transformation - Tooling Project

Notice Description

Business Analyst to support and contribute to the development of High-Level IT Service Management process requirements.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-d08ef5fe-302b-461a-ade8-57f8db9e0665
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/bf8753e9-a809-4376-91a7-493184d2c008
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£75,000 Under £100K
Lots Value
Not specified
Awards Value
£50,000 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
27 Mar 20196 years ago
Submission Deadline
28 Feb 2019Expired
Future Notice Date
Not specified
Award Date
28 Feb 20196 years ago
Contract Period
31 Mar 2019 - 31 Jul 2019 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
NHS DIGITAL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LEEDS
Postcode
LS1 6AE
Post Town
Leeds
Country
England

Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE4 West Yorkshire
Small Region (ITL 3)
TLE42 Leeds
Delivery Location
Not specified

Local Authority
Leeds
Electoral Ward
Hunslet & Riverside
Westminster Constituency
Leeds South

Supplier Information

Number of Suppliers
1
Supplier Name

CRANFORD SOLUTIONS (UK

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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