Award

Bright Navigator

LONDON BOROUGH OF HACKNEY

This public procurement record has 1 release in its history.

Award

30 Oct 2023 at 17:37

Award Notice
Summary of the contracting process

The London Borough of Hackney has completed a procurement process for a reporting tool named Bright Navigator, aimed at capturing customer satisfaction data to enhance services. The contract is valued at £38,220 GBP and falls under the services category. The procurement method used was an open procedure, with a tender period ending on the 15th of June 2022. The contract period starts on the 1st of August 2022 and concludes on the 31st of January 2024. The buying organisation is the London Borough of Hackney located in England.

This tender presents an opportunity for businesses interested in providing survey services to the public sector. Companies offering tools for customer data analysis and service improvement would be well-suited to compete. The contract values at £38,220 GBP could be appealing to SMEs and larger companies alike, given the nature of the services required and the contract period involved. Interested parties can reach out to the London Borough of Hackney for more information on the tender process and requirements.

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Notice Information

Notice Title

Bright Navigator

Notice Description

Reporting tool capturing customer satisfaction data and insight in order to make improvements to services

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-d102257c-f3a9-4bc1-aba7-f7d588b5d924
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/0bded64e-cc87-47fb-a48c-cdd84359095c
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79311000 - Survey services

Notice Value(s)

Tender Value
£38,220 Under £100K
Lots Value
Not specified
Awards Value
£38,220 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
30 Oct 20232 years ago
Submission Deadline
15 Jun 2022Expired
Future Notice Date
Not specified
Award Date
3 Jul 20223 years ago
Contract Period
31 Jul 2022 - 31 Jan 2024 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
LONDON BOROUGH OF HACKNEY
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
HACKNEY
Postcode
E8 1DY
Post Town
East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI41 Hackney and Newham
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)
Local Authority
Hackney
Electoral Ward
Hackney Central
Westminster Constituency
Hackney South and Shoreditch

Supplier Information

Number of Suppliers
1
Supplier Name

SABIO

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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