Award

Social Media Management Platform for Communications Directorate

FOREIGN, COMMONWEALTH AND DEVELOPMENT OFFICE

This public procurement record has 1 release in its history.

Award

24 Mar 2021 at 18:51

Summary of the contracting process

The Foreign, Commonwealth and Development Office (FCDO) has completed the procurement process for a Social Media Management Platform, crucial for managing over 500 social media accounts. This tender, classified under the Communication software package category (CPV: 48510000), is linked to the services sector and took place in London, United Kingdom. The procurement method was a limited one, utilizing a competitive quotation process below the threshold. The contract was awarded on 24th March 2021, with a total contract value of £152,520, commencing on 1st April 2021 and concluding on 31st March 2023.

This procurement presents strong growth opportunities for businesses, particularly those specialising in digital communication tools and social media management solutions. Small and medium enterprises (SMEs) are encouraged to participate, as the compatibility with this size category has been explicitly noted. Firms that offer innovative, user-friendly, and integrated software for social media management could be ideally positioned to provide services that enhance customer engagement and reputation management for public organisations like the FCDO.

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Notice Title

Social Media Management Platform for Communications Directorate

Notice Description

The FCDO require a social media management tool to service over 500 social media accounts. This includes monitoring, customer service communications, evaluation of communications, and crisis management. It provides a mission critical service for the FCDO to deliver effective digital communication and monitoring and responding to issues that could affect the reputation of the FCDO. 1+1 contract term.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-d11fde2f-8b55-4991-aac6-ebe80d49d7ed
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/fea253e7-525f-4f5e-8880-bc883ee7f7d0
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Competitive quotation (below threshold)
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48510000 - Communication software package

Notice Value(s)

Tender Value
£152,520 £100K-£500K
Lots Value
Not specified
Awards Value
£152,250 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
24 Mar 20214 years ago
Submission Deadline
9 Mar 2021Expired
Future Notice Date
Not specified
Award Date
24 Mar 20214 years ago
Contract Period
31 Mar 2021 - 31 Mar 2023 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
FOREIGN, COMMONWEALTH AND DEVELOPMENT OFFICE
Contact Name
Not specified
Contact Email
ict.commercial@fcdo.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
LONDON
Postcode
SW1A 2AH
Post Town
South West London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
TLI London

Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

HOOTSUITE

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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