Award

Freshservice IT Service Management (ITSM) Tool

SUSSEX COMMUNITY NHS FOUNDATION TRUST

This public procurement record has 1 release in its history.

Award

23 Mar 2023 at 12:27

Summary of the contracting process

The Sussex Community NHS Foundation Trust has awarded a contract for the Freshservice IT Service Management Tool with a total value of £69,240. The procurement method used was selective, where the Trust called off from a framework agreement. The contract period is set to start on April 11, 2023, and end on April 10, 2026. The procurement stage was an award, with the award notice published on March 23, 2023.

This procurement opportunity could be beneficial for companies offering IT services such as consulting, software development, and internet support. Businesses with expertise in service management tools or IT service solutions are well-suited to compete for this contract. The procurement is categorised under IT services, creating growth opportunities for organisations in the technology industry, particularly in the United Kingdom.

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Notice Title

Freshservice IT Service Management (ITSM) Tool

Notice Description

Freshservice IT Service Management (ITSM) Tool

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-d1363f46-11e9-487b-9b08-0be9355c30af
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/17ab2be3-3e73-43b4-bdd9-3946b50e4149
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£69,240 Under £100K
Lots Value
Not specified
Awards Value
£69,240 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
23 Mar 20232 years ago
Submission Deadline
16 Mar 2023Expired
Future Notice Date
Not specified
Award Date
17 Mar 20232 years ago
Contract Period
10 Apr 2023 - 10 Apr 2026 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
SUSSEX COMMUNITY NHS FOUNDATION TRUST
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BRIGHTON
Postcode
BN2 3EW
Post Town
Brighton
Country
England

Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ2 Surrey, East and West Sussex
Small Region (ITL 3)
TLJ21 Brighton and Hove
Delivery Location
Not specified

Local Authority
Brighton and Hove
Electoral Ward
Hanover & Elm Grove
Westminster Constituency
Brighton Kemptown and Peacehaven

Supplier Information

Number of Suppliers
1
Supplier Name

FRESHWORKS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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