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Extension of NHS Patient Survey Programme Approved Contractor Framework

Care Quality Commission

This public procurement record has 1 release in its history.

Award

15 Oct 2021 at 14:51

Award Notice
Summary of the contracting process

The Care Quality Commission (CQC) is seeking to manage the continuation of the NHS Patient Survey Programme via the "Extension of NHS Patient Survey Programme Approved Contractor Framework". This procurement falls under the industry category of "Market research services" and is located in the United Kingdom. The procurement method is an open procedure, and the current stage is the Award phase, with the contract period extending from 1st December 2018 to 30th November 2022. The award, valued at £1,314,000, was published on 15th October 2021, confirming the inclusion of multiple suppliers, including the Picker Institute Europe and Quality Health Limited.

This tender presents significant opportunities for businesses, particularly those specialising in market research and public-opinion polling services. Small and medium-sized enterprises (SMEs) in these sectors could benefit greatly from this framework, especially those capable of conducting comprehensive surveys and analysing data on patient experiences within NHS services. The extension of the framework highlights the ongoing demand for insightful intelligence on healthcare provisions, creating a fertile ground for related businesses to engage and grow within this space.

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Notice Information

Notice Title

Extension of NHS Patient Survey Programme Approved Contractor Framework

Notice Description

CQC collects, analyses and uses a range of intelligence that can inform us about people's experiences of care. Part of that information currently comes from people who have recently used specific NHS services and are asked about their experiences as part of NHS Patient survey Programme delivered by CQC. Additional information: The attached link is the OJEU notice which covers the award of this framework under Lot 3. Inadvertently the award for Lot 3 was not included in the Contracts Finder award notices for NHS Patient Survey Programme. The original OJEU notice only included Picker Institute Europe as being party to the award where this should have also included Quality Health Limited, Patient Perspective Ltd and BMG Research Ltd. This has now been corrected with a modification notice on TED. While a 12 month extension of the framework is now being exercised, BMG Research have taken the decision not to take up the offer of this extension.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-d155b9d1-286a-4deb-8385-3cce040ca3b6
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/771bf28a-aff4-4af0-8dbe-5d45159facec
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure (above threshold)
Tender Suitability
SME
Awardee Scale
Large, SME

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79310000 - Market research services

79320000 - Public-opinion polling services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£1,314,000 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
15 Oct 20214 years ago
Submission Deadline
23 May 2018Expired
Future Notice Date
Not specified
Award Date
28 Feb 20197 years ago
Contract Period
1 Dec 2018 - 30 Nov 2022 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Care Quality Commission
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NEWCASTLE-UPON-TYNE
Postcode
NE1 4PA
Postcode Area
Newcastle upon Tyne
Country
England
Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC43 Tyneside
Delivery Location
Not specified
Local Authority
Newcastle upon Tyne
Electoral Ward
Monument
Westminster Constituency
Newcastle upon Tyne Central and West

Supplier Information

Number of Suppliers
4
Supplier Names

BMG RESEARCH LTD

PATIENT PERSPECTIVE LIMITED

PICKER INSTITUTE EUROPE

QUALITY HEALTH LIMITED

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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