Award

STAR/TSM Satisfaction Survey - AWARD

OXFORD CITY COUNCIL

This public procurement record has 1 release in its history.

Award

30 Oct 2025 at 12:34

Award Notice
Summary of the contracting process

Oxford City Council has successfully awarded the contract for the "STAR/TSM Satisfaction Survey" under the CPV classification code 79311000, focusing on survey services. The procurement process has reached the award stage, with the contract being awarded to Acuity Research and Practice Ltd on 31 July 2025. This procurement was conducted using a selective method with a restricted procedure. The contract will run from 13 October 2025 to 30 October 2029, covering locations such as British Overseas Territories, Channel Islands, and the United Kingdom among others. The contract, valued at £68,409, aims to improve the response rate for satisfaction surveys previously conducted on a sample basis.

This tender presents significant opportunities for businesses specialising in survey services and related fields. Companies with capabilities to deliver comprehensive and high-response surveys would find lucrative opportunities in working with public sector organisations like Oxford City Council. Although the contract is not specifically marked for SMEs or VCSEs, businesses that have experience in handling multi-regional projects and conducting detailed market analyses could greatly benefit by associating with the council's procurement initiatives, helping them expand their reach and portfolio in the public sector service domain.

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Notice Information

Notice Title

STAR/TSM Satisfaction Survey - AWARD

Notice Description

* Previous STAR/TSM satisfaction surveys has carried out as a sample; however, we need to maximise on the level of responses we receive

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-d15745e7-79ff-4627-ad3d-c43ba4641b86
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/ba65a461-fe60-48b6-85f5-b01a4093eda6
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Restricted procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79311000 - Survey services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£68,409 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
30 Oct 20253 months ago
Submission Deadline
10 Jul 2025Expired
Future Notice Date
Not specified
Award Date
30 Jul 20256 months ago
Contract Period
12 Oct 2025 - 30 Oct 2029 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
OXFORD CITY COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
OXFORD
Postcode
OX1 1BX
Post Town
Oxford
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ1 Berkshire, Buckinghamshire and Oxfordshire
Small Region (ITL 3)
TLJ14 Oxfordshire CC
Delivery Location
Not specified
Local Authority
Oxford
Electoral Ward
Holywell
Westminster Constituency
Oxford West and Abingdon

Supplier Information

Number of Suppliers
1
Supplier Name

ACUITY RESEARCH AND PRACTICE

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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