Award

PICTS Contract #1: Service Desk and End User Support - 'Bridging Contract' only

SELLAFIELD LTD

This public procurement record has 1 release in its history.

Award

09 Jul 2025 at 14:02

Award Notice
Summary of the contracting process

The procurement process titled "PICTS Contract #1: Service Desk and End User Support - 'Bridging Contract' only" was managed by Sellafield Ltd, a well-known organisation based in Workington, United Kingdom. This process fell under the category of information technology services, specifically aimed at providing ICT Service Desk and End User Support. The contract, which was awarded to Atos IT Services UK Limited, is set to run from 3rd September 2025 until 2nd September 2027. The procurement method employed was selective, utilising a catalogue purchase approach, and the comprehensive value of the contract is £13,000,000. The award was finalised and made active as of 4th July 2025, marking the conclusion of the tender stage.

This tender presents significant opportunities for businesses specialising in IT services, particularly those with expertise in service desks and end-user support. Although not aiming at small or voluntary/community sector enterprises, firms with robust capabilities in managing large service operations and a footprint in the UK IT sector could find this contract particularly beneficial for growth. The scope and duration of the project offer a stable and lucrative engagement for established IT service providers.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Start Free Trial Book a Demo
All Features Pricing

Notice Information

Notice Title

PICTS Contract #1: Service Desk and End User Support - 'Bridging Contract' only

Notice Description

Provision of I.C.T Service Desk and End User Support Services

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-d16a6523-29cd-4350-bf98-ab585032d099
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/13bd22df-4fe4-4ecb-91ed-890e144446c6
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Catalogue purchase
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72222300 - Information technology services

Notice Value(s)

Tender Value
£13,000,000 £10M-£100M
Lots Value
Not specified
Awards Value
£13,000,000 £10M-£100M
Contracts Value
Not specified

Notice Dates

Publication Date
9 Jul 20257 months ago
Submission Deadline
3 Jun 2025Expired
Future Notice Date
Not specified
Award Date
3 Jul 20257 months ago
Contract Period
2 Sep 2025 - 2 Sep 2027 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
SELLAFIELD LTD
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
WORKINGTON
Postcode
CA14 4HB
Post Town
Carlisle
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD1 Cumbria
Small Region (ITL 3)
TLD13 Cumberland
Delivery Location
TLD North West (England)
Local Authority
Cumberland
Electoral Ward
Harrington
Westminster Constituency
Whitehaven and Workington

Supplier Information

Number of Suppliers
1
Supplier Name

ATOS IT SERVICES

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-d16a6523-29cd-4350-bf98-ab585032d099-2025-07-09T15:02:52+01:00",
    "date": "2025-07-09T15:02:52+01:00",
    "ocid": "ocds-b5fd17-d16a6523-29cd-4350-bf98-ab585032d099",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "CF-0246900D4L000000iAvzUAE",
        "title": "PICTS Contract #1: Service Desk and End User Support - 'Bridging Contract' only",
        "description": "Provision of I.C.T Service Desk and End User Support Services",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "72222300",
            "description": "Information technology services"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "postalCode": "CA14 4HB"
                    },
                    {
                        "region": "North West",
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "value": {
            "amount": 13000000,
            "currency": "GBP"
        },
        "procurementMethod": "selective",
        "procurementMethodDetails": "Catalogue purchase",
        "tenderPeriod": {
            "endDate": "2025-06-03T12:00:00+01:00"
        },
        "contractPeriod": {
            "startDate": "2025-09-03T00:00:00+01:00",
            "endDate": "2027-09-02T23:59:59+01:00"
        },
        "suitability": {
            "sme": false,
            "vcse": false
        },
        "mainProcurementCategory": "services"
    },
    "parties": [
        {
            "id": "GB-CFS-224258",
            "name": "Sellafield Ltd",
            "identifier": {
                "legalName": "Sellafield Ltd"
            },
            "address": {
                "streetAddress": "Jubilee Road",
                "locality": "Workington",
                "postalCode": "CA14 4HB",
                "countryName": "GB"
            },
            "contactPoint": {
                "name": "caragh.m pritchard",
                "email": "caragh.m.pritchard@sellafieldsites.com"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-CFS-307522",
            "name": "Atos IT Services UK Limited",
            "identifier": {
                "legalName": "Atos IT Services UK Limited"
            },
            "address": {
                "streetAddress": "Second Floor, MidCity Place, 71 High Holborn, London,, London, WC1V 6EA"
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-224258",
        "name": "Sellafield Ltd"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-d16a6523-29cd-4350-bf98-ab585032d099-1",
            "status": "active",
            "date": "2025-07-04T00:00:00+01:00",
            "datePublished": "2025-07-09T15:02:52+01:00",
            "value": {
                "amount": 13000000,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-CFS-307522",
                    "name": "Atos IT Services UK Limited"
                }
            ],
            "contractPeriod": {
                "startDate": "2025-09-03T00:00:00+01:00",
                "endDate": "2027-09-02T23:59:59+01:00"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/13bd22df-4fe4-4ecb-91ed-890e144446c6",
                    "datePublished": "2025-07-09T15:02:52+01:00",
                    "format": "text/html",
                    "language": "en"
                }
            ]
        }
    ]
}