Award

Supply and Maintenance of a Revenues and Benefits Solution

BOURNEMOUTH CHRISTCHURCH AND POOLE COUNCIL

This public procurement record has 2 releases in its history.

Award

24 Jun 2025 at 09:08

Award

29 Dec 2023 at 10:04

Summary of the contracting process

Bournemouth Christchurch and Poole Council has concluded a procurement process for the "Supply and Maintenance of a Revenues and Benefits Solution" as part of their transformation agenda. The contract aims to streamline the administration and enforcement of Council Tax and Business Rates across the region by integrating with the Council's CRM system. This project falls under the services category, specifically related to software package and information systems, with a total contract value of £3,161,580. The procurement stage is complete, with the award made to Capita Consulting (Capita Business Services Ltd). The contract, commencing on 1 November 2023, will run until 31 October 2030, with potential extensions up to 11 years. The primary delivery location is in the South West region of England.

This contract presents significant opportunities for business growth, particularly for companies involved in cloud-based software solutions and IT services. While Capita Consulting has been awarded the contract, businesses in the IT sector can still explore subcontracting or partnership opportunities to supply specialised components of the solution or support services. Companies that offer CRM integration expertise, cloud hosting solutions, and experience with government systems would be particularly well-suited to compete in supporting roles. The use of a framework procurement method may also offer additional chances for businesses to engage in similar future opportunities.

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Notice Title

Supply and Maintenance of a Revenues and Benefits Solution

Notice Description

The Council requires a new supplier hosted Revenues and Benefits system in order to provide Council Tax and Business Rate administration and enforcement for the BCP area. In order to meet the requirements of the council's transformation agenda the new system will be required to integrate with the council's CRM system. This contract will enable the Council to consolidate the two Revenues and Benefits systems into a single cloud based solution. The solution required will also be cloud based and supplier hosted in line with the IT Technical Strategy through supplier hosting. The contract will start on November-2023 and end October-2030 with the option to extend twice by 24 months. Total contract is 11 years with all extensions taken.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-d31d2932-0c13-4c6d-a8c1-8352b58d98d3
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/740b2321-4630-4878-8c43-caf304cee8c3
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Other -
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£3,161,580 £1M-£10M
Lots Value
Not specified
Awards Value
£6,510,985 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
24 Jun 20258 months ago
Submission Deadline
23 Aug 2023Expired
Future Notice Date
Not specified
Award Date
31 Oct 20232 years ago
Contract Period
1 Nov 2023 - 31 Oct 2030 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
BOURNEMOUTH CHRISTCHURCH AND POOLE COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BOURNEMOUTH
Postcode
BH2 6DY
Post Town
Bournemouth
Country
England

Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK6 North Somerset, Somerset and Dorset
Small Region (ITL 3)
TLK63 Bournemouth, Christchurch and Poole
Delivery Location
TLK South West (England)

Local Authority
Bournemouth, Christchurch and Poole
Electoral Ward
Bournemouth Central
Westminster Constituency
Bournemouth West

Supplier Information

Number of Suppliers
1
Supplier Name

CAPITA CONSULTING (CAPITA BUSINESS SERVICES

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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