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Award

20 Jul 2026 at 11:50

Summary of the contracting process

British Business Bank Plc procured debt collection services for its operations in Yorkshire and the Humber. The requirement sits within financial and insurance services and is categorised as a services contract. The buyer is British Business Bank Plc, a development bank wholly owned by the UK Government, with its registered office in Sheffield. Its group includes subsidiaries, and the procurement relates to the bank’s debt management activities rather than general banking services. The work is therefore relevant to suppliers providing commercial debt collection, arrears management or related financial recovery services for a public-sector or publicly owned financial organisation. Delivery is required in Yorkshire and the Humber, although the buyer is based in Sheffield.

The procurement has been completed and the contract was awarded on 9 April 2026 to Qualco UK Limited. The awarded contract value is £50,000. The contract period runs from 23 May 2026 to 1 December 2026. The tender deadline was 8 April 2026. British Business Bank Plc used a tender process for the debt collection requirement, which was evaluated as a services procurement under financial and insurance services. Qualco UK Limited is the selected supplier. The contract is recorded as active, and the award covers the debt collection service for delivery in Yorkshire and the Humber. The published procurement value and awarded value are both £50,000.

This award demonstrates a defined requirement for outsourced debt collection by a publicly owned development bank, with delivery in Yorkshire and the Humber. Suppliers best placed for a future requirement would be established debt management or financial recovery businesses able to manage collection activity for a financial-sector client and operate across the required area. Relevant capability would include practical debt recovery expertise, appropriate case-handling processes, reliable reporting and the capacity to deliver a complete service rather than an isolated consultancy assignment. The selected supplier is recorded as a large organisation, while the opportunity was not identified as suitable for SMEs or voluntary, community and social enterprises. Competitors should therefore be prepared to demonstrate comparable scale and experience.

How relevant is this notice?

Notice Information

Notice Title

GB-Sheffield: Debt Management Services

Notice Description

Debt collection contract Additional information: British Business Bank Plc, registered in England and Wales, registration number 08616013, registered office Steel City House, West Street, Sheffield, S1 2GQ, a development bank wholly owned by the HM Government. It and its subsidiaries are not banking institutions and do not operate as such. With the exception of BBB Investment Services Limited they are not authorised or regulated by the Prudential Regulation Authority or the Financial Conduct Authority. BBB Investment Services Limited is authorised and regulated by the Financial Conduct Authority. A complete legal structure chart for the group can be found at www.british-business-bank.co.uk.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-d4075702-3b66-491c-85cd-b13ef0b7acee
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/d97510fd-9c77-433d-a296-8920b24ca306
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

66 - Financial and insurance services


CPV Codes

66000000 - Financial and insurance services

Notice Value(s)

Tender Value
£50,000 Under £100K
Lots Value
Not specified
Awards Value
£50,000 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
20 Jul 20262 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
9 Apr 20266 months ago
Contract Period
23 May 2026 - 1 Dec 2026 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
British Business Bank
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SHEFFIELD
Postcode
S1 2GQ
Postcode Area
Sheffield
Country
England

Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE3 South Yorkshire
Small Region (ITL 3)
TLE32 Sheffield
Delivery Location
TLE Yorkshire and The Humber

Local Authority
Sheffield
Electoral Ward
City
Westminster Constituency
Sheffield Central

Supplier Information

Number of Suppliers
1
Supplier Name

Qualco UK Limited

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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