Tender

Development and Alumni Relations Office (DARO) CRM System

UNIVERSITY OF BRISTOL

This public procurement record has 1 release in its history.

Tender

22 Nov 2021 at 16:27

Tender Notice
Summary of the contracting process

The University of Bristol is conducting an open tender process for a Customer Relationship Management (CRM) system, aimed at enhancing its Development and Alumni Relations Office (DARO). The tender was published on 22nd November 2021, with a deadline for submissions set for 14th January 2022. The selected CRM will serve as a central platform to facilitate engagement and philanthropy efforts across the university, with an initial contract term of five years, potentially extendable for two additional one-year periods. The project is located in the South West region of England and is classified under the goods procurement category.

This tender presents an excellent opportunity for businesses that specialise in CRM software solutions, particularly those that are small and medium-sized enterprises (SMEs). With the requirement for a flexible and user-friendly system, companies with innovative technology and experience in educational sectors may find themselves well-positioned to compete. Successful firms will be able to demonstrate their ability to tailor the CRM to meet diverse operational needs within the university, promoting robust growth through engagement with a prestigious institution.

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Notice Information

Notice Title

Development and Alumni Relations Office (DARO) CRM System

Notice Description

The University of Bristol's (UoB) Development and Alumni Relations Office (DARO) is seeking a central CRM System* that will underpin all activity that contributes to DARO's mission, to connect communities and embed a culture of engagement and philanthropy at the heart of the University, with alumni and friends working seamlessly with University staff and students to transform lives. DARO requires a fast, reliable and user-friendly CRM that can support and record a wide range of activity. The System must be flexible in order to accommodate a growing program of activity, with the ability to tailor it for the purposes of different teams. DARO intends to award a contract for an initial term of 5 years with the options of 2 further 1 year periods. Full Requirements are published on the University's eProcurement Portal linked at the URL provided Additional information: Please register and see 'Opportunities' page for access to full published requirements and details on award criteria.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-d52de727-e119-4057-8205-e64207f7c493
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/c032de84-ad3e-4445-bf31-af3acff21795
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Open
Procurement Method Details
Open procedure (above threshold)
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48445000 - Customer Relation Management software package

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
22 Nov 20214 years ago
Submission Deadline
14 Jan 2022Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
3 Apr 2022 - 3 Apr 2027 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
UNIVERSITY OF BRISTOL
Contact Name
Not specified
Contact Email
tu19629@bristol.ac.uk
Contact Phone
Not specified

Buyer Location

Locality
BRISTOL
Postcode
BS1 5DS
Post Town
Bristol
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK5 West of England
Small Region (ITL 3)
TLK51 Bristol, City of
Delivery Location
TLK South West (England)
Local Authority
Bristol, City of
Electoral Ward
Central
Westminster Constituency
Bristol Central

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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