Notice Information
Notice Title
Unified Comms and Contact Centre - Telephony
Notice Description
This is an awarded opportunity. Unified Comms and Contact Centre - Telephony. An integrated scalable solution that replaces the existing customer contact channels provided by the on-premises contact centre, back-office telephony solution along with a disparate portfolio of tools for managing other channels such as social media, text messages and emails.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-b5fd17-d655a23b-414e-4951-9b1b-9ca8f14cd7c0
- Publication Source
- Contracts Finder
- Latest Notice
- https://www.contractsfinder.service.gov.uk/Notice/ab192bfd-61c2-4dd2-b1ca-fd7f1b0f5999
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- Award Notice
- Procurement Type
- Standard
- Procurement Category
- Goods
- Procurement Method
- Not Specified
- Procurement Method Details
- Other -
- Tender Suitability
- Not specified
- Awardee Scale
- Large
Common Procurement Vocabulary (CPV)
- CPV Divisions
48 - Software package and information systems
51 - Installation services (except software)
-
- CPV Codes
48000000 - Software package and information systems
51300000 - Installation services of communications equipment
Notice Value(s)
- Tender Value
- £357,882 £100K-£500K
- Lots Value
- Not specified
- Awards Value
- £357,882 £100K-£500K
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 10 Jan 20242 years ago
- Submission Deadline
- 5 Dec 2023Expired
- Future Notice Date
- Not specified
- Award Date
- 5 Dec 20232 years ago
- Contract Period
- 12 Dec 2023 - 11 Dec 2026 3-4 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Not Specified
- Awards Status
- Active
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- WHG
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- WALSALL
- Postcode
- WS1 1AB
- Post Town
- Walsall
- Country
- England
-
- Major Region (ITL 1)
- TLG West Midlands (England)
- Basic Region (ITL 2)
- TLG3 West Midlands
- Small Region (ITL 3)
- TLG38 Walsall
- Delivery Location
- TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)
-
- Local Authority
- Walsall
- Electoral Ward
- St Matthew's
- Westminster Constituency
- Walsall and Bloxwich
Further Information
Notice Documents
-
https://www.contractsfinder.service.gov.uk/Notice/ab192bfd-61c2-4dd2-b1ca-fd7f1b0f5999
10th January 2024 - Awarded contract notice on Contracts Finder
Notice URLs
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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