Award

IT BAU Proactive Care & Support 22-24

CRIMINAL CASES REVIEW COMMISSION

This public procurement record has 1 release in its history.

Award

14 Dec 2022 at 17:56

Award Notice
Summary of the contracting process

The CRIMINAL CASES REVIEW COMMISSION has awarded a contract for IT BAU Proactive Care & Support 22-24 to ROCK through a selective procurement method. The contract, valued at £145,999.88, falls under the IT services category and involves managed cloud service desk support aligned with ITIL 4 standards. The contract period runs from September 1, 2022, to August 31, 2024, with a tender deadline of June 8, 2022. The buying organisation is located in Birmingham, England, and the contract delivery covers regions in England, Wales, and Northern Ireland.

This tender opportunity can benefit businesses providing IT consulting, software development, and internet support services, particularly those with expertise in managed cloud services and security monitoring. Companies looking to expand their presence in the public procurement sector and capable of delivering reliable remote IT support may find this opportunity suitable. SMEs are encouraged to compete, given the procurement's focus on proactive care and technical management services crucial for cloud-based users.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Start Free Trial Book a Demo
All Features Pricing

Notice Information

Notice Title

IT BAU Proactive Care & Support 22-24

Notice Description

Managed cloud service desk providing 24/7/365 remote support for cloud-based users, fully aligned ITIL 4. * Service Desk * Incident Management * Service request management * Security Information and Event Management * Proactive Care * 24/7/365 security monitoring * Technical management services Procurement was managed through G-Cloud 12 Framework Agreement (RM1557.12)

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-d6638c32-d98a-4d44-9b0f-7e8cba41f509
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/6a3a5289-4592-43d6-8f0b-c75f76ba0b7f
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£145,999 £100K-£500K
Lots Value
Not specified
Awards Value
£145,999 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
14 Dec 20223 years ago
Submission Deadline
7 Jun 2022Expired
Future Notice Date
Not specified
Award Date
6 Jul 20223 years ago
Contract Period
31 Aug 2022 - 31 Aug 2024 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
CRIMINAL CASES REVIEW COMMISSION
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BIRMINGHAM
Postcode
B2 4PH
Post Town
Birmingham
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG31 Birmingham
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England), TLL Wales, TLN Northern Ireland
Local Authority
Birmingham
Electoral Ward
Ladywood
Westminster Constituency
Birmingham Ladywood

Supplier Information

Number of Suppliers
1
Supplier Name

ROCK

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-d6638c32-d98a-4d44-9b0f-7e8cba41f509-2022-12-14T17:56:10Z",
    "date": "2022-12-14T17:56:10Z",
    "ocid": "ocds-b5fd17-d6638c32-d98a-4d44-9b0f-7e8cba41f509",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "CCRC 69674 - IT BAU",
        "title": "IT BAU Proactive Care & Support 22-24",
        "description": "Managed cloud service desk providing 24/7/365 remote support for cloud-based users, fully aligned ITIL 4. * Service Desk * Incident Management * Service request management * Security Information and Event Management * Proactive Care * 24/7/365 security monitoring * Technical management services Procurement was managed through G-Cloud 12 Framework Agreement (RM1557.12)",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "72000000",
            "description": "IT services: consulting, software development, Internet and support"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "region": "England",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "Wales",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "Northern Ireland",
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "value": {
            "amount": 145999.88,
            "currency": "GBP"
        },
        "procurementMethod": "selective",
        "procurementMethodDetails": "Call-off from a framework agreement",
        "tenderPeriod": {
            "endDate": "2022-06-08T00:00:00+01:00"
        },
        "contractPeriod": {
            "startDate": "2022-09-01T00:00:00+01:00",
            "endDate": "2024-08-31T23:59:59+01:00"
        },
        "suitability": {
            "sme": true,
            "vcse": false
        },
        "mainProcurementCategory": "services"
    },
    "parties": [
        {
            "id": "GB-GOR-IM320",
            "name": "CRIMINAL CASES REVIEW COMMISSION",
            "identifier": {
                "legalName": "CRIMINAL CASES REVIEW COMMISSION",
                "scheme": "GB-GOR",
                "id": "IM320"
            },
            "address": {
                "streetAddress": "23 Stephenson Street",
                "locality": "BIRMINGHAM",
                "postalCode": "B2 4PH",
                "countryName": "England"
            },
            "contactPoint": {
                "email": "info@ccrc.gov.uk",
                "telephone": "01212320877"
            },
            "details": {
                "url": "http://www.ccrc.gov.uk"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-COH-06583990",
            "name": "ROCK",
            "identifier": {
                "legalName": "ROCK",
                "scheme": "GB-COH",
                "id": "06583990"
            },
            "address": {
                "streetAddress": "27-28 Old Field Road Bocam Park Pencoed Bridgend CF35 5LJ"
            },
            "details": {
                "scale": "sme",
                "vcse": false
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-GOR-IM320",
        "name": "CRIMINAL CASES REVIEW COMMISSION"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-d6638c32-d98a-4d44-9b0f-7e8cba41f509-1",
            "status": "active",
            "date": "2022-07-07T00:00:00+01:00",
            "datePublished": "2022-12-14T17:56:10Z",
            "value": {
                "amount": 145999.88,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-COH-06583990",
                    "name": "ROCK"
                }
            ],
            "contractPeriod": {
                "startDate": "2022-09-01T00:00:00+01:00",
                "endDate": "2024-08-31T23:59:59+01:00"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/6a3a5289-4592-43d6-8f0b-c75f76ba0b7f",
                    "datePublished": "2022-12-14T17:56:10Z",
                    "format": "text/html",
                    "language": "en"
                }
            ]
        }
    ]
}