Notice Information
Notice Title
GB-London: CON-22-244 Calabrio Service
Notice Description
This service is for the FCA Contact Centre and the platform allows the efficient scheduling and planning of the Contact Centre workforce to meet demand, based on the incoming contact volume from consumers and firms. (initial purchase plus PAYG licenses). 2nd line support. Additional information: Awarded via G-Cloud 13
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-b5fd17-d71c44b5-bbe3-468d-92b0-94c892bdf9af
- Publication Source
- Contracts Finder
- Latest Notice
- https://www.contractsfinder.service.gov.uk/Notice/dd767fa1-f763-4fd7-9889-a066cdb12a1b
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- Award Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Not Specified
- Procurement Method Details
- Not specified
- Tender Suitability
- Not specified
- Awardee Scale
- Large
Common Procurement Vocabulary (CPV)
- CPV Divisions
48 - Software package and information systems
-
- CPV Codes
48330000 - Scheduling and productivity software package
Notice Value(s)
- Tender Value
- £85,680 Under £100K
- Lots Value
- Not specified
- Awards Value
- £85,680 Under £100K
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 21 Jun 20232 years ago
- Submission Deadline
- 24 Apr 2023Expired
- Future Notice Date
- Not specified
- Award Date
- 24 Apr 20232 years ago
- Contract Period
- 31 Jul 2023 - 31 Jul 2024 1-2 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Not Specified
- Awards Status
- Active
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- FINANCIAL CONDUCT AUTHORITY
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- LONDON
- Postcode
- E20 1JN
- Post Town
- East London
- Country
- England
-
- Major Region (ITL 1)
- TLI London
- Basic Region (ITL 2)
- TLI4 Inner London - East
- Small Region (ITL 3)
- TLI41 Hackney and Newham
- Delivery Location
- TLI London
-
- Local Authority
- Newham
- Electoral Ward
- Stratford Olympic Park
- Westminster Constituency
- Stratford and Bow
Further Information
Notice Documents
-
https://www.contractsfinder.service.gov.uk/Notice/dd767fa1-f763-4fd7-9889-a066cdb12a1b
21st June 2023 - Awarded contract notice on Contracts Finder -
https://www.delta-esourcing.com/delta/respondToList.html?noticeId=790585562
Please follow this link to view the notice.
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
{
"tag": [
"compiled"
],
"id": "ocds-b5fd17-d71c44b5-bbe3-468d-92b0-94c892bdf9af-2023-06-21T14:00:17+01:00",
"date": "2023-06-21T14:00:17+01:00",
"ocid": "ocds-b5fd17-d71c44b5-bbe3-468d-92b0-94c892bdf9af",
"language": "en",
"initiationType": "tender",
"tender": {
"id": "BIP790585562",
"title": "GB-London: CON-22-244 Calabrio Service",
"description": "This service is for the FCA Contact Centre and the platform allows the efficient scheduling and planning of the Contact Centre workforce to meet demand, based on the incoming contact volume from consumers and firms. (initial purchase plus PAYG licenses). 2nd line support. Additional information: Awarded via G-Cloud 13",
"status": "complete",
"classification": {
"scheme": "CPV",
"id": "48330000",
"description": "Scheduling and productivity software package"
},
"items": [
{
"id": "1",
"deliveryAddresses": [
{
"region": "London",
"countryName": "United Kingdom"
}
]
}
],
"value": {
"amount": 85680,
"currency": "GBP"
},
"procurementMethodDetails": "Not specified",
"tenderPeriod": {
"endDate": "2023-04-25T00:00:00+01:00"
},
"contractPeriod": {
"startDate": "2023-08-01T00:00:00+01:00",
"endDate": "2024-07-31T23:59:59+01:00"
},
"suitability": {
"sme": false,
"vcse": false
},
"mainProcurementCategory": "services"
},
"parties": [
{
"id": "GB-CFS-112585",
"name": "Financial Conduct Authority",
"identifier": {
"legalName": "Financial Conduct Authority"
},
"address": {
"streetAddress": "12 Endeavour Square",
"locality": "London",
"postalCode": "E20 1JN",
"countryName": "UK"
},
"contactPoint": {
"name": "Phil Lamacraft",
"email": "fcaprocurement@fca.org.uk",
"telephone": "02070661000"
},
"roles": [
"buyer"
]
},
{
"id": "GB-CFS-249368",
"name": "Cirrus Response Limited",
"identifier": {
"legalName": "Cirrus Response Limited"
},
"address": {
"streetAddress": "The Kirkgate 13-31 Church Street Epsom KT17 4PF"
},
"details": {
"scale": "large"
},
"roles": [
"supplier"
]
}
],
"buyer": {
"id": "GB-CFS-112585",
"name": "Financial Conduct Authority"
},
"awards": [
{
"id": "ocds-b5fd17-d71c44b5-bbe3-468d-92b0-94c892bdf9af-1",
"status": "active",
"date": "2023-04-25T00:00:00+01:00",
"datePublished": "2023-06-21T14:00:16+01:00",
"value": {
"amount": 85680,
"currency": "GBP"
},
"suppliers": [
{
"id": "GB-CFS-249368",
"name": "Cirrus Response Limited"
}
],
"contractPeriod": {
"startDate": "2023-08-01T00:00:00+01:00",
"endDate": "2024-07-31T23:59:59+01:00"
},
"documents": [
{
"id": "1",
"documentType": "awardNotice",
"description": "Awarded contract notice on Contracts Finder",
"url": "https://www.contractsfinder.service.gov.uk/Notice/dd767fa1-f763-4fd7-9889-a066cdb12a1b",
"datePublished": "2023-06-21T14:00:16+01:00",
"format": "text/html",
"language": "en"
},
{
"id": "2",
"documentType": "tenderNotice",
"description": "Please follow this link to view the notice.",
"url": "https://www.delta-esourcing.com/delta/respondToList.html?noticeId=790585562"
}
]
}
]
}