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Con_26411 Lot 2 Lived Experience Engagement Service (Southwest Probation Region)

Ministry of Justice

This public procurement record has 1 release in its history.

Award

01 Sep 2026 at 16:08

Award Notice
Summary of the contracting process

The Ministry of Justice commissioned a structured lived experience engagement service for the Probation Service. The programme is intended to give people on probation and in prison meaningful, consistent opportunities to influence how services are designed and delivered, so their views and experiences inform continuous improvement. This is a specialist probation service (CPV 75231240), delivered across the South West of England. The geographical coverage includes Cornwall and the Isles of Scilly, Devon and Torbay, Dorset, and the Plymouth Probation Delivery Units. It is a service requirement rather than a goods or construction opportunity, and is suitable for organisations working in probation, prisons, lived experience engagement, participation or related public-service improvement.

The procurement is complete and the call-off competition has been awarded. The Ministry of Justice used a selective procedure as a call-off from its Probation Service Dynamic Framework. The tender submission deadline was 29 June 2026 at 11:00. Prison Advice & Care Trust (pact) was awarded the contract on 11 August 2026 for GBP 84,933.34. The contract period runs from 1 November 2026 to 31 March 2028. The award covers the single South West requirement rather than separate awards to multiple suppliers. The opportunity was identified as suitable for small and medium-sized enterprises and voluntary, community and social enterprise organisations. The stated basis is delivery of the structured engagement service described above.

This award demonstrates a defined requirement for organisations able to engage people on probation and in prison consistently and meaningfully, then turn their views, experiences and insights into practical service improvement. A credible future supplier would need strong participation and facilitation methods, trusted relationships with people affected by probation and custody, and the ability to operate across Cornwall and the Isles of Scilly, Devon and Torbay, Dorset, and Plymouth. It would also need to manage a structured programme across several delivery units, gather feedback reliably, and show how findings influence service design and delivery. The award to pact indicates that a specialist SME or community-focused organisation can deliver this type of public service.

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Notice Information

Notice Title

Con_26411 Lot 2 Lived Experience Engagement Service (Southwest Probation Region)

Notice Description

This Contract Award Notice details the award of a call-off competition conducted by the Authority through the Ministry of Justice's Probation Service Dynamic Framework (PSDF). The Probation Service sought to commission a service to deliver a structured lived experience engagement programme. The service will provide people on probation and in prison with meaningful and consistent opportunities to influence the design and delivery of services, ensuring that their views, experiences and insights are heard, considered and acted upon to support continuous service improvement. The service will be delivered across the South West region, covering the Cornwall and Isles of Scilly, Devon and Torbay, Dorset, and Plymouth Probation Delivery Units (PDUs).

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-d7cc9ad6-e898-4916-add9-9541b825272e
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/9bff8f58-f80c-4343-926f-aa73ed94bf2b
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

75 - Administration, defence and social security services

CPV Codes

75231240 - Probation services

Notice Value(s)

Tender Value
£84,933 Under £100K
Lots Value
Not specified
Awards Value
£84,933 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
1 Sep 20262 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
11 Aug 20261 months ago
Contract Period
1 Nov 2026 - 31 Mar 2028 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Ministry of Justice
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1H 9AJ
Postcode Area
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
TLK South West (England)
Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

Prison Advice and Care Trust (Pact)

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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