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THH - CAFM Explorer

The Hillingdon Hospitals Nhs Foundation Trust

This public procurement record has 1 release in its history.

Award

07 Oct 2026 at 10:15

Award Notice
Summary of the contracting process

The Hillingdon Hospitals NHS Foundation Trust procured a computer-aided facilities management (CAFM) software service, using the CAFM Explorer environment. It supports asset management; planned and reactive maintenance; reporting; asset barcoding; property and lease information; document compliance and asbestos records; mobile access for engineers and contractors; and a client portal for logging requests. The requirement is for a connected facilities management system spanning property records, maintenance operations and service requests. Delivery is associated with UB8 3NN in the United Kingdom.

The procurement is complete and was awarded to Idox Software Ltd. The award was made on 1 October 2026, for £74,919.98, with a contract period from 1 October 2026 to 30 September 2029. The original estimated procurement value was £62,433.32. The Trust used a selective call-off from a framework agreement. The response deadline was 30 September 2026 at 12:00. This was a single requirement, with no lots described. The procurement category was services. The stated suitability assessment marked the opportunity as unsuitable for SMEs and voluntary, community and social enterprises. No award evaluation criteria are described in the available process information.

The award demonstrates demand at The Hillingdon Hospitals NHS Foundation Trust for an integrated CAFM software environment, rather than a standalone maintenance or asset-record tool. Suppliers seeking to compete for a similar requirement would need to show that their platform can bring asset management, planned and reactive maintenance, reporting, barcoding, property and lease data, compliance records and asbestos information together. Practical support for mobile engineers and contractors, alongside a client portal for requests, is also central to the requirement. The selected supplier was a large software company, and the Trust used a framework call-off route; a credible competitor would therefore need relevant framework access and the capacity to deliver a multi-functional system for a hospital trust. The published suitability assessment did not identify this requirement as suitable for SMEs or VCSEs.

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Notice Information

Notice Title

THH - CAFM Explorer

Notice Description

CAFM Explorer environment covering asset management, planned and reactive maintenance, reporting, asset barcoding, property information, leases, document compliance, asbestos records, mobile engineer and contractor access, and client portal request logging.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-d8006d2a-414d-4257-ad83-ebe6228d1472
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/e69ea79e-0cf3-477d-a6d9-a86581f305e3
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48517000 - IT software package

Notice Value(s)

Tender Value
£62,433 Under £100K
Lots Value
Not specified
Awards Value
£74,919 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
7 Oct 20262 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
1 Oct 20263 weeks ago
Contract Period
1 Oct 2026 - 30 Sep 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
The Hillingdon Hospitals Nhs Foundation Trust
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
NW1 5JD
Postcode Area
North West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified
Local Authority
Westminster
Electoral Ward
Marylebone
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

Idox Software Ltd

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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