Award

Digital Solution for Prevention for West Midlands Fire & Rescue Authority

WEST MIDLANDS FIRE SERVICE

This public procurement record has 1 release in its history.

Award

02 Apr 2026 at 08:29

Summary of the contracting process

The West Midlands Fire Service has completed a public procurement process for a digital solution aimed at prevention efforts, titled "Digital Solution for Prevention for West Midlands Fire & Rescue Authority". This initiative seeks to integrate case management, CRM, and task management within a unified, workflow-driven platform. The procurement falls under the industry category of software package and information systems, specifically targeting services. The procurement was executed through a selective method as a call-off from the HTE ICT Solutions 3 framework agreement. The contract, valued at £630,030.52, covers the West Midlands region and spans from 1st April 2026 to 31st March 2032. The tender stage has concluded with the status marked as complete, and the award was published on 2nd April 2026 with an active status.

This contract presents substantial growth opportunities for businesses specialising in digital and software solutions, especially those capable of delivering integrated systems for public safety organisations. Small and medium enterprises (SMEs), as well as voluntary, community, and social enterprises (VCSEs), are particularly suited to this tender due to the indicated suitability criteria. The successful bidder in this instance was Softcat plc, a large-scale supplier, suggesting that companies with similar organisational capacities and technical expertise should consider pursuing such government contracts to extend their service offerings and customer base in the public sector, particularly within the domain of fire safety and emergency services.

Find more tenders on our Open Data Platform.
How relevant is this notice?

Notice Title

Digital Solution for Prevention for West Midlands Fire & Rescue Authority

Notice Description

Prevent + Protect is a unified platform that combines case management, CRM, and task management into one workflow-driven system. Direct Award from HTE framework agreement - ICT Solutions 3

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-d8118d35-0895-48d6-a707-2d9767cb94e5
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/3b81ce30-4bb9-4612-897b-92f8672c0898
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£630,030 £500K-£1M
Lots Value
Not specified
Awards Value
£630,030 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
2 Apr 20262 days ago
Submission Deadline
3 Mar 2026Expired
Future Notice Date
Not specified
Award Date
3 Mar 20261 months ago
Contract Period
31 Mar 2026 - 31 Mar 2032 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
WEST MIDLANDS FIRE SERVICE
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BIRMINGHAM
Postcode
B7 4HW
Post Town
Birmingham
Country
England

Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG31 Birmingham
Delivery Location
TLG West Midlands (England)

Local Authority
Birmingham
Electoral Ward
Nechells
Westminster Constituency
Birmingham Ladywood

Supplier Information

Number of Suppliers
1
Supplier Name

SOFTCAT

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-d8118d35-0895-48d6-a707-2d9767cb94e5-2026-04-02T09:29:23+01:00",
    "date": "2026-04-02T09:29:23+01:00",
    "ocid": "ocds-b5fd17-d8118d35-0895-48d6-a707-2d9767cb94e5",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "C5989",
        "title": "Digital Solution for Prevention for West Midlands Fire & Rescue Authority",
        "description": "Prevent + Protect is a unified platform that combines case management, CRM, and task management into one workflow-driven system. Direct Award from HTE framework agreement - ICT Solutions 3",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "48000000",
            "description": "Software package and information systems"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "region": "West Midlands",
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "value": {
            "amount": 630030.52,
            "currency": "GBP"
        },
        "procurementMethod": "selective",
        "procurementMethodDetails": "Call-off from a framework agreement",
        "tenderPeriod": {
            "endDate": "2026-03-03T17:00:00Z"
        },
        "contractPeriod": {
            "startDate": "2026-04-01T00:00:00+01:00",
            "endDate": "2032-03-31T23:59:59+01:00"
        },
        "suitability": {
            "sme": true,
            "vcse": true
        },
        "mainProcurementCategory": "services"
    },
    "parties": [
        {
            "id": "GB-SRS-sid4gov.cabinetoffice.gov.uk/jBZs3Y7f",
            "name": "West Midlands Fire Service",
            "identifier": {
                "legalName": "West Midlands Fire Service",
                "scheme": "GB-SRS",
                "id": "sid4gov.cabinetoffice.gov.uk/jBZs3Y7f"
            },
            "address": {
                "streetAddress": "Headquarters",
                "locality": "BIRMINGHAM",
                "postalCode": "B74HW",
                "countryName": "England"
            },
            "contactPoint": {
                "name": "Polly Morgan",
                "email": "Polly.Morgan@wmfs.net",
                "telephone": "0121 380 6177"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-CFS-60620",
            "name": "Softcat plc",
            "identifier": {
                "legalName": "Softcat plc"
            },
            "address": {
                "streetAddress": "Fieldhouse Lane, Marlow, Buckinghamshire, SL7 1LW"
            },
            "details": {
                "scale": "large",
                "vcse": false
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-SRS-sid4gov.cabinetoffice.gov.uk/jBZs3Y7f",
        "name": "West Midlands Fire Service"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-d8118d35-0895-48d6-a707-2d9767cb94e5-1",
            "status": "active",
            "date": "2026-03-03T00:00:00Z",
            "datePublished": "2026-04-02T09:29:23+01:00",
            "value": {
                "amount": 630030.52,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-CFS-60620",
                    "name": "Softcat plc"
                }
            ],
            "contractPeriod": {
                "startDate": "2026-04-01T00:00:00+01:00",
                "endDate": "2032-03-31T23:59:59+01:00"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/3b81ce30-4bb9-4612-897b-92f8672c0898",
                    "datePublished": "2026-04-02T09:29:23+01:00",
                    "format": "text/html",
                    "language": "en"
                }
            ]
        }
    ]
}