Award

Universal Information and Advice Service

CHESHIRE EAST BOROUGH COUNCIL

This public procurement record has 3 releases in its history.

Award

29 Apr 2024 at 10:51

Award Notice
Tender

25 Oct 2023 at 14:47

Tender Notice
Tender

25 Oct 2023 at 14:44

Tender Notice
Summary of the contracting process

The Cheshire East Borough Council has recently awarded a contract for the "Universal Information and Advice Service" under the "Other community, social and personal services" category. The procurement process was initiated as a tender with the main procurement category being services. The contract period starts on April 1, 2024, and ends on March 31, 2027. The tender involved an open procedure with a tender period ending on November 27, 2023. Businesses interested in providing financially related advice services in Cheshire East should take note of this opportunity.

Small and medium enterprises (SMEs) and voluntary, community, and social enterprise organisations (VCSEs) are particularly encouraged to participate in this opportunity. The service will be accessible via various channels such as face-to-face, telephone, email, and online. Companies offering services in social welfare, advice, or other related areas are well-suited to compete for this contract. The successful bidder, Cheshire East CAB Ltd, won the contract worth GBP 1,635,000 and has the option for two additional 12-month extensions until March 31, 2029.

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Notice Information

Notice Title

Universal Information and Advice Service

Notice Description

The Council are looking for a Provider who will offer a free to access, financially related, Universal Information and Advice service that is available to all residents of Cheshire East. The service will be accessible through a number of channels including face to face, telephone, email and online. As residents are regularly presenting with complex needs that cover multiple issues, there will be a clear single pathway to access the service to ensure that residents needs are assessed appropriately. Following initial contact, the Provider will assess the resident's issue(s) and if the issue is straightforward and can be dealt with during the initial contact they should do so, if not they will then offer further appointments to provide more time to resolve the resident's issue(s). Referrals received from referring partners will need to be triaged and prioritised to support those in greatest need first. Additional information: This opportunity is available to apply for at the Chest https://www.the-chest.org.uk/ Project Reference: DN685505

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-d837c947-f542-4aef-9202-b945b2d36c95
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/f5f10661-2e62-45c1-86c4-47cf4e1233c0
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

98 - Other community, social and personal services

CPV Codes

98000000 - Other community, social and personal services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£1,635,000 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
29 Apr 20241 years ago
Submission Deadline
27 Nov 2023Expired
Future Notice Date
Not specified
Award Date
20 Dec 20232 years ago
Contract Period
31 Mar 2024 - 31 Mar 2027 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
CHESHIRE EAST BOROUGH COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SANDBACH
Postcode
CW11 1HZ
Post Town
Crewe
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD6 Cheshire
Small Region (ITL 3)
TLD62 Cheshire East
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)
Local Authority
Cheshire East
Electoral Ward
Sandbach Town
Westminster Constituency
Congleton

Supplier Information

Number of Suppliers
1
Supplier Name

CHESHIRE EAST CAB

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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