Award

The provision of VRR and GE Platform

CPS

This public procurement record has 1 release in its history.

Award

13 Dec 2024 at 12:09

Summary of the contracting process

The Crown Prosecution Service (CPS) has concluded the procurement for "The provision of VRR and GE Platform," focusing on support services for their Contact Platform. This platform addresses complaints, feedback, and Victims' Right to Review (VRR). The procurement falls under the "Software package and information systems" industry category and had a tender period ending on 5th January 2025. The contract is valued at £90,000 and will run from 7th January 2025 to 6th January 2026. The procurement was conducted via the GCloud 13 (RM1557.13) method and is now at the award stage, with Brightwire Technology Services Limited named as the supplier on 7th November 2024.

This tender presents significant opportunities for businesses specialising in software support and maintenance services. Companies that can provide robust service level guidelines, efficient reporting procedures, and adaptable change request processes are well-suited to this project. Larger enterprises with established experience in managing intricate software packages and information systems will find this procurement particularly beneficial for growth and establishing a relationship with the Crown Prosecution Service.

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Notice Title

The provision of VRR and GE Platform

Notice Description

The Crown Prosecution Service (CPS) requires comprehensive support for their Contact Platform, which handles complaints, feedback, and Victims' Right to Review (VRR). The support provision includes: General Support and Maintenance, Reporting Procedure, Change Request Process, Invoicing and Tracking and Service Level Guidelines.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-d966018e-55bc-4e1f-8dd8-edde1696e773
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/d785a2ed-00c9-4818-b017-50cd14e38b56
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Other - GCloud 13 (RM1557.13)
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£90,000 Under £100K
Lots Value
Not specified
Awards Value
£75,000 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
13 Dec 20241 years ago
Submission Deadline
5 Jan 2025Expired
Future Notice Date
Not specified
Award Date
7 Nov 20241 years ago
Contract Period
7 Jan 2025 - 6 Jan 2026 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
CPS
Contact Name
CPS Commercial
Contact Email
commercialinbox@cps.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
LONDON,
Postcode
SW1H 9EA
Post Town
South West London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified

Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

BRIGHTWIRE TECHNOLOGY SERVICES

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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