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Provision of Microsoft Unified Support

British Transport Police

This public procurement record has 1 release in its history.

Award

20 Oct 2026 at 16:58

Award Notice
Summary of the contracting process

British Transport Police bought Microsoft Unified Support, a software and IT support service for its Microsoft environment. The requirement is described as a call-off from the G-Cloud 14 framework. Delivery covers England, Scotland and Wales. The buyer is British Transport Police, based in London. This is a support requirement rather than a purchase of general software or information systems, and is relevant to suppliers providing Microsoft-focused technical support to public-sector organisations across Great Britain.

The procurement is complete and Microsoft Limited was selected for the contract. The award was made on 16 October 2026. The contract runs from 2 November 2026 to 1 November 2028, with an awarded value of £498,238.61. The contract was placed through a selective call-off from the RM1557.14 G-Cloud 14 framework, rather than a standalone open tender. The tender deadline was 2 October 2026 at 12:00. The published information does not set out separate lots or an evaluation breakdown, so the award basis cannot be described beyond the framework call-off route.

This award shows British Transport Police has a continuing need for Microsoft Unified Support covering its operations across England, Scotland and Wales. A credible competitor at the next market opportunity would need to provide specialist support for Microsoft products and services at a scale suitable for a national police force, with the capacity to serve multiple locations. Experience delivering comparable support to large public-sector customers would be relevant. The buyer used the G-Cloud 14 framework call-off route, so suppliers seeking similar work should be positioned to compete through that framework or its successor, rather than relying only on standalone tender opportunities.

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Notice Information

Notice Title

Provision of Microsoft Unified Support

Notice Description

Provision of Microsoft Unified Support. Call-off from RM1557.14 (GCA G-Cloud 14) Framework Agreement

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-d997146a-5297-4761-ad6f-182589751f8a
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/12187302-6bd4-4a2b-ad2b-10f036c0ec6c
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Goods
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£498,238 £100K-£500K
Lots Value
Not specified
Awards Value
£498,238 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
20 Oct 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
16 Oct 20261 weeks ago
Contract Period
2 Nov 2026 - 1 Nov 2028 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
British Transport Police
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1W 9TJ
Postcode Area
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England), TLL Wales, TLM Scotland
Local Authority
Westminster
Electoral Ward
Knightsbridge & Belgravia
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

Microsoft Limited

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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