Award

Supervision Billing: Direct Debit Service

MINISTRY OF JUSTICE

This public procurement record has 1 release in its history.

Award

18 Dec 2024 at 16:07

Award Notice
Summary of the contracting process

The Ministry of Justice has completed the procurement process for the "Supervision Billing: Direct Debit Service" project, aimed at handling direct debit collections and refunds for the Office of the Public Guardian (OPG). The awarded contract, valued at £52,704, has been given to ALLPAY LIMITED, based in Hereford. The service, classified under the banking services industry (CPV: 66110000), will be conducted in the West Midlands, UK. The procurement followed a selective method through a call-off from a dynamic purchasing system. The contract is set to start on 1 February 2025 and will last until 31 January 2028, with a possibility for extension as per the contract clauses.

This tender provides a significant growth opportunity for businesses specialising in financial transaction processing, particularly those adept in managing direct debits and refunds through an API. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) are both considered suitable for this project. Businesses with robust technical capabilities and reliable service delivery in the fintech domain are well-positioned to benefit from such procurement opportunities, enhancing their market presence and establishing long-term partnerships with government entities.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Start Free Trial Book a Demo
All Features Pricing

Notice Information

Notice Title

Supervision Billing: Direct Debit Service

Notice Description

At the Office of the Public Guardian (OPG) we are in the process of taking our Supervision billings and payments processes in-house. We have identified that we will be required to continue outsourcing our direct debit instructions to a supplier, given the volumes of direct debits we process each year (currently 11K approximately). OPG Supervision bills approximately 63K customers at account set up, then annually for our services, until the closure of their accounts (upon which a final fee may also be billed). Current direct debits are around 11K per year. Almost all of this number relate to the collection of annual fees. The annual fees are charged at the start of each new financial year, meaning there is a spike in customers setting up direct debits at that time, as well as a spike in collections. We are seeking a supplier to handle our collections for direct debit customers, as well as refunds for our direct debit and BACS customers. We wish to process these transactions via the supplier through an API and require an experienced and reliable technical partner. This requirement would be for a duration of three (3) years, unless extended under clauses within the contract

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-d9a0a432-126c-40a7-bee8-08c1b537420a
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/d54038ad-3cb3-4819-a191-e01b18d2b388
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Dynamic
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a dynamic purchasing system
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

66 - Financial and insurance services

CPV Codes

66110000 - Banking services

Notice Value(s)

Tender Value
£52,704 Under £100K
Lots Value
Not specified
Awards Value
£52,704 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
18 Dec 20241 years ago
Submission Deadline
19 Jul 2024Expired
Future Notice Date
Not specified
Award Date
3 Dec 20241 years ago
Contract Period
1 Feb 2025 - 31 Jan 2028 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
MINISTRY OF JUSTICE
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1H 9AJ
Post Town
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
TLG West Midlands (England)
Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

ALLPAY

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-d9a0a432-126c-40a7-bee8-08c1b537420a-2024-12-18T16:07:31Z",
    "date": "2024-12-18T16:07:31Z",
    "ocid": "ocds-b5fd17-d9a0a432-126c-40a7-bee8-08c1b537420a",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "OPG24/010",
        "title": "Supervision Billing: Direct Debit Service",
        "description": "At the Office of the Public Guardian (OPG) we are in the process of taking our Supervision billings and payments processes in-house. We have identified that we will be required to continue outsourcing our direct debit instructions to a supplier, given the volumes of direct debits we process each year (currently 11K approximately). OPG Supervision bills approximately 63K customers at account set up, then annually for our services, until the closure of their accounts (upon which a final fee may also be billed). Current direct debits are around 11K per year. Almost all of this number relate to the collection of annual fees. The annual fees are charged at the start of each new financial year, meaning there is a spike in customers setting up direct debits at that time, as well as a spike in collections. We are seeking a supplier to handle our collections for direct debit customers, as well as refunds for our direct debit and BACS customers. We wish to process these transactions via the supplier through an API and require an experienced and reliable technical partner. This requirement would be for a duration of three (3) years, unless extended under clauses within the contract",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "66110000",
            "description": "Banking services"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "region": "West Midlands",
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "value": {
            "amount": 52704,
            "currency": "GBP"
        },
        "procurementMethod": "selective",
        "procurementMethodDetails": "Call-off from a dynamic purchasing system",
        "tenderPeriod": {
            "endDate": "2024-07-19T15:00:00+01:00"
        },
        "contractPeriod": {
            "startDate": "2025-02-01T00:00:00Z",
            "endDate": "2028-01-31T23:59:59Z"
        },
        "suitability": {
            "sme": true,
            "vcse": true
        },
        "mainProcurementCategory": "services"
    },
    "parties": [
        {
            "id": "GB-SRS-sid4gov.cabinetoffice.gov.uk/H2Ez4838",
            "name": "Ministry Of Justice",
            "identifier": {
                "legalName": "Ministry Of Justice",
                "scheme": "GB-SRS",
                "id": "sid4gov.cabinetoffice.gov.uk/H2Ez4838"
            },
            "address": {
                "streetAddress": "102 Petty France",
                "locality": "LONDON",
                "postalCode": "SW1H9AJ",
                "countryName": "England"
            },
            "contactPoint": {
                "name": "Les Cook",
                "email": "les.cook@justice.gov.uk"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-COH-02933191",
            "name": "ALLPAY LIMITED",
            "identifier": {
                "legalName": "ALLPAY LIMITED",
                "scheme": "GB-COH",
                "id": "02933191"
            },
            "address": {
                "streetAddress": "Fortis et Fides, Whitestone Business Park, Whitestone, Hereford. HR1 3SE"
            },
            "details": {
                "scale": "large",
                "vcse": false
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-SRS-sid4gov.cabinetoffice.gov.uk/H2Ez4838",
        "name": "Ministry Of Justice"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-d9a0a432-126c-40a7-bee8-08c1b537420a-1",
            "status": "active",
            "date": "2024-12-03T00:00:00Z",
            "datePublished": "2024-12-18T16:07:31Z",
            "value": {
                "amount": 52704,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-COH-02933191",
                    "name": "ALLPAY LIMITED"
                }
            ],
            "contractPeriod": {
                "startDate": "2025-02-01T00:00:00Z",
                "endDate": "2028-01-31T23:59:59Z"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/d54038ad-3cb3-4819-a191-e01b18d2b388",
                    "datePublished": "2024-12-18T16:07:31Z",
                    "format": "text/html",
                    "language": "en"
                },
                {
                    "id": "2",
                    "documentType": "contractSigned",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/0b4ae98a-12b5-4d0c-9334-fcd2aff78a60",
                    "format": "application/pdf"
                }
            ]
        }
    ]
}