Award

ServiceNow service desk tooling CCN

MINISTRY OF JUSTICE

This public procurement record has 1 release in its history.

Award

20 Feb 2018 at 15:23

Award Notice
Summary of the contracting process

The Ministry of Justice has completed a procurement process for a service desk tooling solution titled "ServiceNow service desk tooling CCN," classified under the IT services industry. The procurement method employed was a direct award via a single tender action, due to it being below threshold. The contract, awarded on 11 September 2017, has a total value of £67,881 and covers the contract period from 29 September 2017 to 23 March 2018. The service is to be delivered within the British Overseas Territories, the Channel Islands, Europe, the Isle of Man, the Rest of the World, and the United Kingdom.

This tender presents significant opportunities for IT service providers, particularly those specializing in consulting, software development, and support services. Businesses equipped with expertise in service management tools like ServiceNow stand to benefit from engaging in future tenders or contracts of a similar nature. This award serves as a precedent for other entities seeking to provide IT solutions to government organisations, especially those that can deliver efficient and effective service desk operations.

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Notice Information

Notice Title

ServiceNow service desk tooling CCN

Notice Description

Service management

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-da211e09-3789-41a5-b25c-fa80da4203dd
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/b85bde0f-c43e-4ffa-9866-c442e9a7e56a
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Not specified
Procurement Method
Direct
Procurement Method Details
Single tender action (below threshold)
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£67,881 Under £100K
Lots Value
Not specified
Awards Value
£67,881 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
20 Feb 20188 years ago
Submission Deadline
28 Sep 2017Expired
Future Notice Date
Not specified
Award Date
10 Sep 20178 years ago
Contract Period
28 Sep 2017 - 23 Mar 2018 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
MINISTRY OF JUSTICE
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1H 9AJ
Post Town
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified
Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

SOFTCAT

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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