Award

Service Desk

NATIONAL AUDIT OFFICE

This public procurement record has 1 release in its history.

Award

15 Jan 2019 at 12:26

Award Notice
Summary of the contracting process

The procurement process involves the National Audit Office, which is located at 157-197 Buckingham Palace Road, London, SW1W 9SP. This tender, titled "Service Desk," pertains to IT Service Desk Management within the IT services industry (CPV code: 72000000). The procurement method used was selective, facilitated through a call-off from a framework agreement. The contract was awarded on 6th October 2016, with a total value of £1,404,000. The contract period started on 6th November 2016 and will end on 6th November 2020.

This tender presents significant opportunities for businesses, particularly small and medium-sized enterprises (SMEs) specialising in IT services, consulting, software development, and technical support. With the National Audit Office as the contracting authority, potential suppliers would benefit from the established credibility and experience of the buyer, enhancing their chances of future contracts. Businesses that can provide IT Service Desk Management, including support and consultancy services, would be well-suited to compete in this sector.

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Notice Information

Notice Title

Service Desk

Notice Description

IT Service Desk Management

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-da6a2373-a9b7-444d-975e-8b682a1519f4
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/d14f8f5f-120a-4b32-bfb7-d7e0f5455c92
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£1,404,000 £1M-£10M
Lots Value
Not specified
Awards Value
£1,404,000 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
15 Jan 20197 years ago
Submission Deadline
6 Oct 2016Expired
Future Notice Date
Not specified
Award Date
5 Oct 20169 years ago
Contract Period
6 Nov 2016 - 6 Nov 2020 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NATIONAL AUDIT OFFICE
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1W 9SP
Post Town
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified
Local Authority
Westminster
Electoral Ward
Pimlico North
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

LITTLE FISH (UK

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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