Award

Victim Service Case Management System (2025-2026)

LANCASHIRE CONSTABULARY

This public procurement record has 1 release in its history.

Award

19 Dec 2025 at 14:42

Summary of the contracting process

The procurement process led by Lancashire Constabulary involves the Victim Service Case Management System for 2025-2026. This contract pertains to the industry category of Software package and information systems, with an award value of GBP 17,682.39. The tender was conducted via the NHS Shared Business Services Digital Workspace Solution Framework, utilising a selective procurement method through a call-off from a framework agreement. The process, currently in the award stage, outlines a contract period commencing on 1st December 2025 and ending on 30th November 2026. The delivery location is specified as the North West of the United Kingdom.

This tender offers significant opportunities for technology firms experienced in providing software package and information systems, particularly those with expertise in case management systems within the public sector. Companies that have established frameworks or partnerships with entities such as the NHS Shared Business Services will find this tender particularly advantageous. Although SMEs and VCSEs are not noted for suitability, large scale firms, like Softcat Plc, which has already been appointed as the supplier, will likely benefit from the potential for further collaborations with public services throughout the contract duration.

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Notice Title

Victim Service Case Management System (2025-2026)

Notice Description

Procurement of the IIZUKA Case Management System utilizing Softcat via the NHS Shared Business Services Digital Workspace Solution Framework, for the period 1st December 2025 to 30th November 2026.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-da7e074f-d7e1-4d32-a706-762599f9a0ef
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/f88f41fa-08a8-458f-b39e-ef7471ecac48
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Goods
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£17,682 Under £100K
Lots Value
Not specified
Awards Value
£17,682 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
19 Dec 20252 months ago
Submission Deadline
31 Oct 2025Expired
Future Notice Date
Not specified
Award Date
31 Oct 20253 months ago
Contract Period
1 Dec 2025 - 30 Nov 2026 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
LANCASHIRE CONSTABULARY
Contact Name
Not specified
Contact Email
jodie.solloway@lancashire.police.uk
Contact Phone
Not specified

Buyer Location

Locality
PRESTON
Postcode
PR4 5SB
Post Town
Preston
Country
England

Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD4 Lancashire
Small Region (ITL 3)
TLD45 Mid Lancashire
Delivery Location
TLD North West (England)

Local Authority
Preston
Electoral Ward
City Centre
Westminster Constituency
Preston

Supplier Information

Number of Suppliers
1
Supplier Name

SOFTCAT

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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