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Transactional Print for Printed Customer Communications

Department for Work and Pensions

This public procurement record has 1 release in its history.

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31 Jul 2026 at 17:05

Award Notice
Summary of the contracting process

The Department for Work and Pensions procured transactional print services for the printing and despatch of customer communications about benefit entitlement, together with DWP internal reports. This is a public-sector printing and fulfilment requirement, classified as printing services. Delivery covers the United Kingdom. The work concerns producing physical communications and sending them to their intended recipients, alongside printed reporting for the department. It is a services contract rather than a supply of general print materials or construction work. The requirement may suit businesses providing secure, high-volume transactional printing, document production and despatch for government or other organisations handling sensitive customer information.

The procurement has been awarded and the tender is complete. It was run as a selective call-off from a framework agreement. The tender closed on 7 April 2026 at 9am. The estimated value range was £18,180,396 to £31,900,000. The contract was awarded to Allied Publicity Services (Manchester) Limited on 31 July 2026, for £18,180,396. The contract period runs from 31 July 2026 to 30 October 2029. The procurement was identified as suitable for small and medium-sized enterprises. The recorded evaluation basis is the framework call-off process. The Department for Work and Pensions is the buyer, and one supplier is recorded as receiving the award.

Although this contract has been awarded, it provides a clear example of the Department for Work and Pensions’ demand for transactional print and despatch. A credible future competitor would need to demonstrate reliable end-to-end production of customer communications, including printing, address handling and distribution across the United Kingdom. Relevant capability includes producing benefit-entitlement correspondence accurately and consistently, as well as handling internal departmental reports. Suppliers should be able to operate through a public-sector framework call-off route and show that their processes can support sensitive, high-volume communications. The recorded SME suitability indicates that smaller specialist print and fulfilment businesses may be able to compete, either independently or through an appropriate framework position.

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Notice Information

Notice Title

Transactional Print for Printed Customer Communications

Notice Description

Printing and despatch of Customer Communications relating to benefit entitlement and DWP internal reports

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-da890a3f-8b95-4d13-9981-2be5239e3d69
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/c86031f9-6cbf-41d1-9855-ee7ed8b32896
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79810000 - Printing services

Notice Value(s)

Tender Value
£31,900,000 £10M-£100M
Lots Value
Not specified
Awards Value
£18,180,396 £10M-£100M
Contracts Value
Not specified

Notice Dates

Publication Date
31 Jul 20262 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
31 Jul 20262 months ago
Contract Period
31 Jul 2026 - 30 Oct 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Department for Work and Pensions
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BLACKPOOL
Postcode
FY4 5ES
Postcode Area
Blackpool
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD4 Lancashire
Small Region (ITL 3)
TLD42 Blackpool
Delivery Location
Not specified
Local Authority
Blackpool
Electoral Ward
Stanley
Westminster Constituency
Blackpool South

Supplier Information

Number of Suppliers
1
Supplier Name

Allied Publicity Services (Manchester) Limited

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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