Award

Service Desk Analyst

MCA - MARITIME AND COASTGUARD AGENCY

This public procurement record has 2 releases in its history.

Award

29 Aug 2023 at 13:37

Award Notice
Award

29 Aug 2023 at 11:27

Award Notice
Summary of the contracting process

The Maritime and Coastguard Agency (MCA) has recently awarded a contract for a Service Desk Analyst to provide additional resources during core hours. The procurement stage was selective, with the tender period ending on 9th May 2023 and the contract period running from 10th May 2023 to 10th August 2023. The value of the contract was £12,482 GBP, making it suitable for SMEs to compete in the services category.

This procurement opportunity by the MCA presents a chance for businesses to offer their services as a Service Desk Analyst. Companies specialising in providing personnel services, especially temporary staff, are well-suited to bid for this contract. The ideal businesses will have the capability to meet the needs of the MCA and operate within the specified contract period and tender details.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Start Free Trial Book a Demo
All Features Pricing

Notice Information

Notice Title

Service Desk Analyst

Notice Description

The MCA 24/7 Service Desk team are operating without the complement of resources to provide the right level of service to the organization. The team need assistance during core hours, therefore, the MCA are looking to introduce contract resource.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-daab8b3f-e239-4194-885f-cb9b36b224b3
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/e260dc81-a7f3-4798-9483-a7b1b45a2ddb
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79620000 - Supply services of personnel including temporary staff

Notice Value(s)

Tender Value
£12,482 Under £100K
Lots Value
Not specified
Awards Value
£40,427 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
29 Aug 20232 years ago
Submission Deadline
9 May 2023Expired
Future Notice Date
Not specified
Award Date
26 Oct 20223 years ago
Contract Period
9 May 2023 - 10 Aug 2023 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
MCA - MARITIME AND COASTGUARD AGENCY
Contact Name
Not specified
Contact Email
contracts@mcga.gov.uk
Contact Phone
0

Buyer Location

Locality
SOUTHAMPTON
Postcode
SO15 1EG
Post Town
Southampton
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ3 Hampshire and Isle of Wight
Small Region (ITL 3)
TLJ32 Southampton
Delivery Location
Not specified
Local Authority
Southampton
Electoral Ward
Banister & Polygon
Westminster Constituency
Southampton Itchen

Supplier Information

Number of Suppliers
1
Supplier Name

ARM CORPORATE SERVICES IT

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-daab8b3f-e239-4194-885f-cb9b36b224b3-2023-08-29T14:37:50+01:00",
    "date": "2023-08-29T14:37:50+01:00",
    "ocid": "ocds-b5fd17-daab8b3f-e239-4194-885f-cb9b36b224b3",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "tender_386152/1252354",
        "title": "Service Desk Analyst",
        "description": "The MCA 24/7 Service Desk team are operating without the complement of resources to provide the right level of service to the organization. The team need assistance during core hours, therefore, the MCA are looking to introduce contract resource.",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "79620000",
            "description": "Supply services of personnel including temporary staff"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "countryName": "British Oversea Territories"
                    },
                    {
                        "countryName": "Channel Islands"
                    },
                    {
                        "countryName": "Europe"
                    },
                    {
                        "countryName": "Isle of Man"
                    },
                    {
                        "countryName": "Rest of the World"
                    },
                    {
                        "countryName": "United Kingdom"
                    },
                    {
                        "countryName": "British Oversea Territories"
                    },
                    {
                        "countryName": "Channel Islands"
                    },
                    {
                        "countryName": "Europe"
                    },
                    {
                        "countryName": "Isle of Man"
                    },
                    {
                        "countryName": "Rest of the World"
                    },
                    {
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "value": {
            "amount": 12482,
            "currency": "GBP"
        },
        "procurementMethod": "selective",
        "procurementMethodDetails": "Call-off from a framework agreement",
        "tenderPeriod": {
            "endDate": "2023-05-09T11:00:00+01:00"
        },
        "contractPeriod": {
            "startDate": "2023-05-10T00:00:00+01:00",
            "endDate": "2023-08-10T23:59:59+01:00"
        },
        "suitability": {
            "sme": true,
            "vcse": false
        },
        "mainProcurementCategory": "services"
    },
    "parties": [
        {
            "id": "GB-CFS-164415",
            "name": "MCA - Maritime and Coastguard Agency",
            "identifier": {
                "legalName": "MCA - Maritime and Coastguard Agency"
            },
            "address": {
                "streetAddress": "Spring Place",
                "locality": "Southampton",
                "postalCode": "SO15 1EG",
                "countryName": "England"
            },
            "contactPoint": {
                "email": "contracts@mcga.gov.uk",
                "telephone": "0"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-CFS-256619",
            "name": "ARM Corporate Services IT",
            "identifier": {
                "legalName": "ARM Corporate Services IT"
            },
            "address": {
                "streetAddress": "First Floor, Shore House, North Harbour Business Park, Compass Road, Portsmouth, PO6 4PR"
            },
            "details": {
                "scale": "large",
                "vcse": false
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-164415",
        "name": "MCA - Maritime and Coastguard Agency"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-daab8b3f-e239-4194-885f-cb9b36b224b3-1",
            "status": "active",
            "date": "2022-10-27T00:00:00+01:00",
            "datePublished": "2023-08-29T12:27:20+01:00",
            "value": {
                "amount": 27945,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-CFS-256619",
                    "name": "ARM Corporate Services IT"
                }
            ],
            "contractPeriod": {
                "startDate": "2022-11-09T00:00:00Z",
                "endDate": "2023-05-09T23:59:59+01:00"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/1aa51bd3-f381-46f6-865b-dd09fb887a56",
                    "datePublished": "2023-08-29T12:27:20+01:00",
                    "format": "text/html",
                    "language": "en"
                }
            ]
        },
        {
            "id": "ocds-b5fd17-daab8b3f-e239-4194-885f-cb9b36b224b3-2",
            "status": "active",
            "date": "2023-05-09T00:00:00+01:00",
            "datePublished": "2023-08-29T14:37:50+01:00",
            "value": {
                "amount": 12482,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-CFS-256619",
                    "name": "ARM Corporate Services IT"
                }
            ],
            "contractPeriod": {
                "startDate": "2023-05-10T00:00:00+01:00",
                "endDate": "2023-08-10T23:59:59+01:00"
            },
            "documents": [
                {
                    "id": "2",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/e260dc81-a7f3-4798-9483-a7b1b45a2ddb",
                    "datePublished": "2023-08-29T14:37:50+01:00",
                    "format": "text/html",
                    "language": "en"
                }
            ]
        }
    ]
}