Tender

Out of Hours Contact Centre (Soft Market Testing)

CHESHIRE WEST AND CHESTER BOROUGH COUNCIL

This public procurement record has 1 release in its history.

Tender

20 Mar 2023 at 10:28

Tender Notice
Summary of the contracting process

The Cheshire West and Chester Borough Council has initiated a tender process for an "Out of Hours Contact Centre (Soft Market Testing)" within the postal and telecommunications services category. The procurement method is an open procedure, and the tender period ends on 10th April 2023. The contract period is from 30th April 2023 to 30th September 2023, with the delivery address in England, United Kingdom.

This tender opportunity is suitable for small and medium enterprises (SMEs) looking to provide Out of Hours Contact Centre services. Businesses in the postal and telecommunications services sector would be well-suited to compete for this contract. The Cheshire West and Chester Borough Council is actively seeking suitable providers to enhance their contact center processes and is open to receiving proposals until the specified deadline.

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Notice Information

Notice Title

Out of Hours Contact Centre (Soft Market Testing)

Notice Description

Cheshire West and Chester Council is currently considering options for Out of Hours Contact Center processes, and is testing the market to establish if there are suitable providers that can provide a system of this type

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-dab6d3da-5682-4550-ad20-3796430e1ac3
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/e018743a-9641-4af7-8943-0dd4102cc646
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

64 - Postal and telecommunications services

CPV Codes

64000000 - Postal and telecommunications services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
20 Mar 20232 years ago
Submission Deadline
10 Apr 2023Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
29 Apr 2023 - 30 Sep 2023 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
CHESHIRE WEST AND CHESTER BOROUGH COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
ELLESMERE PORT
Postcode
CH65 0BE
Post Town
Chester
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD6 Cheshire
Small Region (ITL 3)
TLD63 Cheshire West and Chester
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)
Local Authority
Cheshire West and Chester
Electoral Ward
Central & Grange
Westminster Constituency
Ellesmere Port and Bromborough

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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