Award

101 Non Emergency Helpline

HOME OFFICE

This public procurement record has 1 release in its history.

Award

02 May 2017 at 10:34

Summary of the contracting process

The procurement process for the "101 Non Emergency Helpline" was conducted by the Home Office, with a total contract value of £13,500,000. This tender falls under the telecommunications services category, which includes services excluding telephone and data transmission. The procurement method was classified under "Other" and the process has now reached the Award stage, with the successful contract awarded to Vodafone Limited. The contract period runs from April 1, 2017, to March 31, 2020. Notably, the tender period concluded on January 20, 2017.

This tender provides significant opportunities for businesses looking to expand in the telecommunications sector, particularly those with capabilities in service provision aligned with emergency and non-emergency communications. While SMEs and voluntary community social enterprises are noted as not suitable for this contract, larger service providers with experience in telecommunication and support services would be well-placed to seek similar future contracts that may arise in this domain.

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Notice Title

101 Non Emergency Helpline

Notice Description

101 non emergency helpline

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-dac6f7a6-ed49-4d2c-a57b-fca59e6ef197
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/75c76d22-d616-4cc8-89e9-4588e5c13ae2
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Other -
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

64 - Postal and telecommunications services


CPV Codes

64220000 - Telecommunication services except telephone and data transmission services

Notice Value(s)

Tender Value
£13,500,000 £10M-£100M
Lots Value
Not specified
Awards Value
£13,500,000 £10M-£100M
Contracts Value
Not specified

Notice Dates

Publication Date
2 May 20178 years ago
Submission Deadline
20 Jan 2017Expired
Future Notice Date
Not specified
Award Date
6 Mar 20178 years ago
Contract Period
31 Mar 2017 - 31 Mar 2020 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
HOME OFFICE
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1 4DF
Post Town
Not specified
Country
Not specified

Major Region (ITL 1)
Not specified
Basic Region (ITL 2)
Not specified
Small Region (ITL 3)
Not specified
Delivery Location
Not specified

Local Authority
Not specified
Electoral Ward
Not specified
Westminster Constituency
Not specified

Supplier Information

Number of Suppliers
1
Supplier Name

VODAFONE

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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