Award

Social Media Monitoring Services

PARLIAMENTARY AND HEALTH SERVICE OMBUDSMAN

This public procurement record has 1 release in its history.

Award

29 Mar 2021 at 13:31

Award Notice
Summary of the contracting process

The Parliamentary and Health Service Ombudsman has completed a procurement process for Social Media Monitoring Services, specifically Hootsuite Enterprise Social Relationship Platform, valued at £10,020. This contract falls under the 'Other community, social and personal services' category and was delivered to the North West region of the United Kingdom. The procurement method utilised was a limited competitive quotation, with the tender period closing on 1 March 2021 and the contract running from 19 March 2021 to 18 March 2022. The award notice for this contract was published on 29 March 2021.

This tender presents a significant opportunity for businesses engaged in social media management and related service offerings to grow their market presence by potentially competing for similar contracts in the future. Small and medium-sized enterprises (SMEs) would be particularly well-suited to participate, as the suitability criteria indicate that such businesses are encouraged, whereas voluntary and community sector enterprises (VCSEs) are not applicable for this contract. Companies with expertise in social media platforms and analytics, particularly those familiar with Hootsuite's services, may find excellent prospects for collaboration or bidding in upcoming contracts of a similar nature.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Start Free Trial Book a Demo
All Features Pricing

Notice Information

Notice Title

Social Media Monitoring Services

Notice Description

Hootsuite Enterprise Social Relationship Platform.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-db286d94-27f1-4d03-afd1-27a8d308b694
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/9c2ba53c-1205-46e9-a22b-2d4120751387
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Competitive quotation (below threshold)
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

98 - Other community, social and personal services

CPV Codes

98000000 - Other community, social and personal services

Notice Value(s)

Tender Value
£10,020 Under £100K
Lots Value
Not specified
Awards Value
£10,020 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
29 Mar 20214 years ago
Submission Deadline
1 Mar 2021Expired
Future Notice Date
Not specified
Award Date
12 Mar 20214 years ago
Contract Period
19 Mar 2021 - 18 Mar 2022 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
PARLIAMENTARY AND HEALTH SERVICE OMBUDSMAN
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
MANCHESTER
Postcode
M2 3HQ
Post Town
Manchester
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD3 Greater Manchester
Small Region (ITL 3)
TLD33 Manchester
Delivery Location
TLD North West (England)
Local Authority
Manchester
Electoral Ward
Deansgate
Westminster Constituency
Manchester Central

Supplier Information

Number of Suppliers
1
Supplier Name

HOOTSUITE

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-db286d94-27f1-4d03-afd1-27a8d308b694-2021-03-29T14:31:59+01:00",
    "date": "2021-03-29T14:31:59+01:00",
    "ocid": "ocds-b5fd17-db286d94-27f1-4d03-afd1-27a8d308b694",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "PR2130",
        "title": "Social Media Monitoring Services",
        "description": "Hootsuite Enterprise Social Relationship Platform.",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "98000000",
            "description": "Other community, social and personal services"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "region": "North West",
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "value": {
            "amount": 10020,
            "currency": "GBP"
        },
        "procurementMethod": "limited",
        "procurementMethodDetails": "Competitive quotation (below threshold)",
        "tenderPeriod": {
            "endDate": "2021-03-01T12:00:00Z"
        },
        "contractPeriod": {
            "startDate": "2021-03-19T00:00:00Z",
            "endDate": "2022-03-18T23:59:59Z"
        },
        "suitability": {
            "sme": true,
            "vcse": false
        },
        "mainProcurementCategory": "services"
    },
    "parties": [
        {
            "id": "GB-GOR-OT519",
            "name": "PARLIAMENTARY AND HEALTH SERVICE OMBUDSMAN",
            "identifier": {
                "legalName": "PARLIAMENTARY AND HEALTH SERVICE OMBUDSMAN",
                "scheme": "GB-GOR",
                "id": "OT519"
            },
            "address": {
                "streetAddress": "Citygate, Mosley Street",
                "locality": "Manchester",
                "postalCode": "M2 3HQ",
                "countryName": "England"
            },
            "contactPoint": {
                "name": "Graham Crook",
                "email": "graham.crook@ombudsman.org.uk",
                "telephone": "0300 061 4342"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-CFS-166937",
            "name": "Hootsuite Inc",
            "identifier": {
                "legalName": "Hootsuite Inc"
            },
            "address": {
                "streetAddress": "5 8th Ave E Vancouver BC V5T 1R6 CA"
            },
            "details": {
                "scale": "sme",
                "vcse": false
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-GOR-OT519",
        "name": "PARLIAMENTARY AND HEALTH SERVICE OMBUDSMAN"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-db286d94-27f1-4d03-afd1-27a8d308b694-1",
            "status": "active",
            "date": "2021-03-12T00:00:00Z",
            "datePublished": "2021-03-29T14:31:59+01:00",
            "value": {
                "amount": 10020,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-CFS-166937",
                    "name": "Hootsuite Inc"
                }
            ],
            "contractPeriod": {
                "startDate": "2021-03-19T00:00:00Z",
                "endDate": "2022-03-18T23:59:59Z"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/9c2ba53c-1205-46e9-a22b-2d4120751387",
                    "datePublished": "2021-03-29T14:31:59+01:00",
                    "format": "text/html",
                    "language": "en"
                }
            ]
        }
    ]
}