Award

Software Reseller for Salesforce CRM Licences

SANCTUARY HOUSING ASSOCIATION

This public procurement record has 2 releases in its history.

Award

01 Aug 2025 at 13:27

Award Notice
Award

24 Jan 2025 at 16:11

Award Notice
Summary of the contracting process

The procurement process was conducted by the Sanctuary Housing Association for the provision of Salesforce CRM Licences. This is an extensive five-year contract categorised under the software package and information systems industry (CPV 48000000). The project spans various regions of the United Kingdom, including North East, North West, Yorkshire and the Humber, East Midlands, West Midlands, East of England, London, South East, and South West, with the buying organisation located in Worcester, England. The procurement process, tagged as "Other", has reached the award stage, with the award date being 13th January 2025. The contract commenced on 20th January 2025 and is set to conclude on 19th January 2030.

This tender presents significant opportunities for large-scale software resellers specialising in CRM solutions, particularly in Salesforce products. Given the substantial contract value of £13.5 million, businesses capable of effectively managing and supplying high-volume software licenses will find this opportunity advantageous for expanding their operational scope and establishing long-term client relations. It is especially suitable for established companies with a strong presence in the UK, given the extensive geographical reach and demands of the procurement. Bytes Software Services Ltd, a large-scale supplier, was awarded this contract, underscoring the potential for substantial growth in the software service industry. However, the procurement process was not particularly aimed at SMEs or VCSEs.

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Notice Information

Notice Title

Software Reseller for Salesforce CRM Licences

Notice Description

Five year contract for Salesforce CRM Licences

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-dbf0c6be-20d8-489e-ad6a-a00cf0219d0c
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/d4702350-71bd-41a9-a9f9-ed2f83989551
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Other -
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£10,000,000 £10M-£100M
Lots Value
Not specified
Awards Value
£23,500,000 £10M-£100M
Contracts Value
Not specified

Notice Dates

Publication Date
1 Aug 20256 months ago
Submission Deadline
8 Jan 2025Expired
Future Notice Date
Not specified
Award Date
13 Jan 20251 years ago
Contract Period
20 Jan 2025 - 19 Jan 2030 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
SANCTUARY HOUSING ASSOCIATION
Contact Name
Paul Raymond
Contact Email
group.procurement@sanctuary.co.uk
Contact Phone
+44 1905334000

Buyer Location

Locality
WORCESTER
Postcode
WR1 3ZQ
Post Town
Worcester
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG1 Herefordshire, Worcestershire and Warwickshire
Small Region (ITL 3)
TLG12 Worcestershire CC
Delivery Location
TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLI London, TLJ South East (England), TLK South West (England)
Local Authority
Worcester
Electoral Ward
Cathedral
Westminster Constituency
Worcester

Supplier Information

Number of Suppliers
1
Supplier Name

BYTES SOFTWARE SERVICES

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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