Tender

GB-BELFAST: National Museums NI - Bookings Events Retail and Membership (BERM) System

NATIONAL MUSEUMS NI

This public procurement record has 1 release in its history.

Tender

22 Oct 2021 at 14:25

Tender Notice
Summary of the contracting process

The National Museums NI is seeking to enhance its Booking, Events, Retail, and Membership (BERM) System through a tender process currently in the active stage. The procurement, classified under services, has a total contract value of £500,000, with a minimum value of £100,000. Interested parties must submit their tenders by 19 November 2021, with the contract expected to commence on 1 April 2022 and conclude on 31 March 2027. This opportunity is located in Northern Ireland, United Kingdom, and follows an open procurement method, encouraging participation from a wide range of suppliers.

This tender presents significant opportunities for small and medium enterprises (SMEs) looking to expand their portfolio within the public sector, particularly those specialising in software and information systems. By securing this contract, businesses can contribute to a project aimed at improving customer service and maximising revenue potential for the National Museums NI. Companies with expertise in developing customer-focused solutions and ticketing systems would be especially well-positioned to compete for this contract.

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Notice Information

Notice Title

GB-BELFAST: National Museums NI - Bookings Events Retail and Membership (BERM) System

Notice Description

The Museum is retendering its Booking, Events, Retail and Membership contract to support the rapidly changing needs of our customers and visitors, and to maximise revenue potential by securing the most cost-effective and fit-for-purpose ticketing and retail solution. The main goals driving the project are to: 1. Ensure business continuity by providing a robust, resilient, and reliable Bookings, Events, Retail and Membership service 2. Provide a more efficient, effective, fit for purpose customer service for bookings, events, retail and membership to secure the current Self Generated Income (SGI) and develop incremental SGI streams 3. To improve the delivery of public services through better use of inputs and outputs Additional information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-dc1352c7-43b0-47f1-8931-37f0a7a39d9a
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/41d8282a-9288-479f-8215-db21df938d50
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£500,000 £500K-£1M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
22 Oct 20214 years ago
Submission Deadline
19 Nov 2021Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
31 Mar 2022 - 31 Mar 2027 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NATIONAL MUSEUMS NI
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
HOLYWOOD
Postcode
BT18 0EU
Post Town
Northern Ireland
Country
Northern Ireland
Major Region (ITL 1)
TLN Northern Ireland
Basic Region (ITL 2)
TLN0 Northern Ireland
Small Region (ITL 3)
TLN09 Ards and North Down
Delivery Location
TLN Northern Ireland
Local Authority
Ards and North Down
Electoral Ward
Cultra
Westminster Constituency
North Down

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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