Award

Proc812 Customer Insight Tool

HOME OFFICE

This public procurement record has 1 release in its history.

Award

31 Mar 2023 at 12:16

Summary of the contracting process

The Home Office has awarded a contract for the re-procurement of software licences for the UKVI customer surveying tool to Qualtrics LLC. The procurement method used was selective, involving calling off from a framework agreement. The contract value is £300,000 in GBP. The contract period is set to start on April 1, 2023, and end on March 31, 2025. The tender period ended on February 28, 2023, with Qualtrics LLC identified as the supplier. This procurement falls under the IT software package category.

This tender presents an opportunity for businesses interested in providing IT software solutions to government entities. As the Home Office is the contracting authority, businesses with expertise in software licensing and customer survey tools would be well-suited to compete. The contract period spans over two years, allowing the awarded supplier, Qualtrics LLC, a continuous revenue stream. Understanding the selective procurement process and framework agreements will be beneficial for businesses looking to engage in similar contracting opportunities in the future.

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Notice Title

Proc812 Customer Insight Tool

Notice Description

Re-procurement of Software licences for UKVI customer surveying tool

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-dc436721-8386-42c1-8c20-9293f133b277
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/6c1cdd3f-bfcd-4e8d-b503-adf6653cacca
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48517000 - IT software package

Notice Value(s)

Tender Value
£300,000 £100K-£500K
Lots Value
Not specified
Awards Value
£300,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
31 Mar 20232 years ago
Submission Deadline
28 Feb 2023Expired
Future Notice Date
Not specified
Award Date
30 Mar 20232 years ago
Contract Period
31 Mar 2023 - 31 Mar 2025 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
HOME OFFICE
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1P 4DF
Post Town
South West London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified

Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

QUALTRICS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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